Program Manager

Posted Yesterday
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Newcastle upon Tyne, Tyne & Wear, England
Senior level
Information Technology • Software • Consulting
The Role
As a Program Manager, you will oversee multiple projects, ensuring timely delivery, adherence to budget, and alignment with business objectives. You will manage risks, foster stakeholder relationships, and drive continuous process improvements.
Summary Generated by Built In

Description

Infotel UK is looking for a strategic and results-driven Program Manager to join our dynamic team. As a Program Manager, you will be responsible for overseeing and coordinating multiple projects within our portfolio to ensure they align with business objectives and deliver maximum value. You will work closely with project teams, stakeholders, and clients to drive program success and improve delivery processes.

Key Responsibilities:

  • Lead the program from initiation to closure, ensuring all projects are delivered on time, within scope, and within budget.
  • Develop program plans, roadmaps, and governance frameworks that align with strategic goals.
  • Coordinate cross-project activities, manage dependencies, and resolve conflicts among project teams.
  • Establish and maintain relationships with stakeholders to ensure continuous communication, collaboration, and alignment.
  • Identify and manage program risks, issues, and changes while implementing mitigation strategies.
  • Monitor and report on program progression, performance metrics, and deliverables to senior management.
  • Drive continuous improvement in processes and methodologies to enhance project delivery quality.
Requirements
  • Proven experience as a Program Manager or similar role in an IT/IS environment, with a focus on managing multiple projects.
  • String client relationship management and service delivery
  • Strong understanding of project management methodologies and best practices.
  • Minimum of 7 years of relevant experience, preferably in technology or consulting sectors.
  • Exceptional leadership, communication, and interpersonal skills.
  • Ability to influence stakeholders and drive consensus across project teams.
  • Strong analytical and problem-solving skills.
  • PMP, PgMP, or other relevant certifications are preferred.
  • Experience with Agile methodologies is a plus.
Benefits
  • A company culture based on respect, transparency, and equality.
  • Flexible working and hybrid/remote work.
  • Pension Scheme
  • 25 days holiday plus bank holidays
  • Training and Career progression

Sharing the culture

Infotel is an equal opportunity employer and we pride ourselves on our diversity. That includes your gender identity, sexual orientation, religion, ethnicity, age, or disability status.

We have an incredible team ethic; we work together to consistently deliver for our clients. We host after work gatherings and other in-house events to ensure our team members develop strong relationships and enjoy their work environment.

Apply today with your CV! All applications will be treated in strict confidentiality

The Company
HQ: Newcastle upon Tyne
35 Employees
On-site Workplace
Year Founded: 2015

What We Do

Infotel UK Consulting: Shaping technical innovation, digital transformation and data management

We are at the forefront of technical innovation and digital transformation, providing data management systems, process improvement applications, software design, systems migration, and systems integration. We are also a software vendor, with our GDPR compliance software—Deepeo.

We work with clients across numerous business sectors, including automotive, the financial sector, the public sector, and supply chain and logistics.

Infotel UK is a subsidiary of The Infotel Conseil Group. Infotel UK was established in 2015 and is headquartered in Newcastle upon Tyne. With the growth of our UK business, we invested in a purpose-built innovation lab, allowing us to further support businesses with their IT requirements.

Being part of a global group gives us access to 20 service centres throughout Europe and the USA, making us the perfect local partner to team up with.

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