Program Manager

Posted 7 Days Ago
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Kochi, Ernakulam, Kerala, IND
In-Office
Mid level
Information Technology • Consulting
The Role
Manage cross-functional product programs, including product launches, feature releases, PDLC processes, roadmap planning, and release management. Build scalable operational processes, coordinate go-to-market readiness, lead project planning and risk management, optimize Jira and product systems, aggregate user and stakeholder feedback, facilitate product cadences, and communicate progress across Product, Engineering, Marketing, Sales, and Customer Success.
Summary Generated by Built In

About Hexnode

Hexnode is a global leader in enterprise security and Unified Endpoint Management (UEM), trusted across 100+ countries and managing millions of devices worldwide. Operating at the intersection of startup-level velocity and global scale, we deliver mission-critical security and device management across Apple, Windows, Android, macOS, Linux, and tvOS ecosystems. As we rapidly expand beyond traditional UEM into innovative enterprise security (XDR), Identity Management (IdP), Agentic AI, and Digital Employee Experience (DEX), we offer an environment where your leadership directly shapes the trajectory of a category-defining platform.

Role Overview

As the Program Manager for Product Management team at Hexnode, you will be the ultimate connector between our Product, Engineering, Marketing, Sales, and Customer Success teams. Your primary mission is to amplify the impact of our product team by building scalable processes and ensuring seamless product launches.

You will function as the operational glue that holds the product lifecycle together, ensuring that our teams are aligned, our tools are optimized, and our feedback loops are tight. If you are a systems-thinker who loves bringing order to chaos and driving cross-functional initiatives to the finish line, this role is for you.

Key Responsibilities

  • Partner with Product Marketing, Sales Enablement, Engineering and Customer Support to manage the operational execution of new product rollouts and feature releases. Ensure all go-to-market (GTM) activities are coordinated, and teams are trained and ready.
  • Design, implement, and maintain scalable processes across the Product Development Life Cycle (PDLC). Identify bottlenecks in roadmap planning, and release management, and implement solutions to increase team velocity.
  • Lead complex, cross-departmental initiatives. Create project plans, define milestones, manage risks, and ensure clear communication of progress to stakeholders and executive leadership.
  • Build and manage systems to aggregate quantitative data and qualitative feedback from users, sales, and support teams. Surface actionable insights to help Product Managers prioritize the roadmap.
  • Own the product team’s tech stack (e.g., Jira). Ensure these tools are configured optimally to support roadmap visibility, and OKR tracking.
  • Facilitate critical product cadences, including roadmap reviews and retrospective meetings. Ensure that the team maintains a centralized hub of product documentation and release notes for the broader company.

Requirements

  • 4+ years of experience in Program Management, or a similar operational role within a SaaS or technology company.
  • Proven ability to influence and collaborate with diverse teams (Product, Engineering, Design, GTM) without direct authority.
  • Deep understanding of software development lifecycles and a record of implementing process improvements that drive measurable efficiency.
  • Strong ability to synthesize complex data and qualitative feedback into clear, actionable insights for product teams.
  • Exceptional written and verbal communication skills. You can translate technical constraints to business stakeholders and business goals to technical teams.

 

Hexnode is an Equal Opportunity Employer. We welcome and encourage candidates of all backgrounds, identities, and experiences to apply.


Skills Required

  • 4+ years of experience in Program Management or a similar operational role within a SaaS or technology company
  • Ability to influence and collaborate with Product, Engineering, Design, and go-to-market teams without direct authority
  • Deep understanding of software development lifecycles
  • Experience implementing process improvements that drive measurable efficiency
  • Ability to synthesize complex quantitative data and qualitative feedback into actionable insights
  • Exceptional written and verbal communication skills
  • Ability to translate technical constraints to business stakeholders and business goals to technical teams
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The Company
HQ: San Francisco, CA
403 Employees
Year Founded: 2013

What We Do

Ever since its establishment almost a decade ago, Mitsogo has been rewriting the concept of Enterprise mobility. As a leading provider of Business Mobility and Enterprise Management solutions, we bring a fresh perspective on how businesses function along with a vision to empower the digital workplace. Our main goal is to provide world-class security for all your corporate endpoints with a touch of simplicity. Our flagship product, Hexnode, realizes this vision to define the phrase ‘device management simplified’. With customers and partners from more than 100 countries, we have an active community that strives to meet our goals. Our dedicated team works together to build, transform, and reinvent technology to provide our customers with the best experience in the industry. To learn more about Mitsogo, visit www.mitsogo.com

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