Senior Program Manager

Posted 2 Months Ago
San Francisco, CA, USA
In-Office
140K-160K Annually
Mid level
Information Technology • Internet of Things
AI Landscaping Takeoffs & Estimates
The Role
Own project and release coordination across engineering and customer-facing teams. Maintain accurate Linear or Jira ticket statuses, verify bug fixes, coordinate with engineers, identify risks and delays, and create clear launch communications. Build release checklists that involve marketing, customer success, sales, and customers. Serve as the escalation point for disagreements about whether issues are resolved. The role is based onsite in San Francisco.
Summary Generated by Built In

About Bobyard

Construction is a trillion dollar industry running on manual work. Contractors still measure and count materials off drawings by hand — it takes forever. Bobyard uses AI to automate takeoffs and estimates, making bids 10x faster. We're Series A, backed by 8VC, Primary, and Pear, and we're shipping faster than most teams can track.

About the Role

The product team is launching new trades, features, and fixes constantly — sometimes a dozen projects in flight at once. Right now, nobody owns making sure what ships is actually fixed, actually launched, and actually communicated. That's this role. You'll sit between engineering and every customer-facing team, verify that bugs are really resolved before we tell anyone they're fixed, and make sure every launch comes with a clear, honest update to the people who need it — customers, CSMs, and sales alike.

What You'll Do

  • Own the day-to-day truth of Linear — every ticket has a real status, nothing goes stale or slips silently past its target date

  • Independently verify that "fixed" tickets are actually fixed before they're closed or communicated

  • Write and send launch communications for every release — clear, specific, no corporate filler — to customers and internal teams

  • Build and run a standard launch checklist so marketing and CS are looped in before a release, not briefed after

  • Coordinate directly with Platform engineers on active projects — you're in their tickets, not waiting on a summary

  • Flag risk and slippage early, in the same weekly rhythm the product team already runs

  • Be the first call when a customer says something's broken and an engineer says it isn't

What We're Looking For

  • 2–5 years in a role that combined technical coordination with customer-facing communication — Implementation, CS Ops, QA, or release coordination

  • Fluent in Linear or Jira — daily use, not passing familiarity

  • Can write the same update two ways: technical for engineers, plain for customers

  • Comfortable pushing back on an engineer's "it's fixed" claim without making it a fight

  • Genuinely enjoys verification and follow-through — you don't lose interest once something's "probably done"

  • Based in or willing to relocate to San Francisco

Nice to Have

  • Experience at a Series A–C startup with no dedicated QA team

  • Background in construction tech, PropTech, or a technical B2B product

  • Experience building a launch or release process from scratch

What We Offer

$120,000–$150,000 base salary, plus 0.02%–0.04% equity (4-year vest, 1-year cliff). Based in San Francisco, on-site with the team at 101 2nd Street.

Come build with us!

Skills Required

  • 2-5 years of experience in a role combining technical coordination with customer-facing communication, such as Implementation, CS Operations, QA, or release coordination
  • Fluent in Linear or Jira with daily-use experience
  • Ability to communicate technical updates to engineers and plain-language updates to customers
  • Comfort pushing back on engineers regarding verification of fixes
  • Based in or willing to relocate to San Francisco
  • Experience at a Series A-C startup without a dedicated QA team
  • Background in construction technology, PropTech, or a technical B2B product
  • Experience building a launch or release process from scratch

Bobyard Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bobyard and has not been reviewed or approved by Bobyard.

  • Healthcare Strength — Benefits are described to include health, dental, and vision insurance, indicating a solid core medical offering.
  • Retirement Support — A 401(k) is advertised, suggesting foundational retirement benefits are in place.
  • Career-Linked Recognition & Rewards — Bonuses are tied directly to exceptional performance across roles, signaling rewards linked to impact.

Bobyard Insights

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The Company
HQ: San Francisco, California
30 Employees

What We Do

Construction is one of the largest industries in the world, but it is also one of the least technologically innovative spaces. Conducting fast and accurate cost estimates is a massive pain point. Bobyard automates the construction takeoff process with CV and NLP models to make cost estimates 10x faster while eliminating mistakes.

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