Program Manager Supporting USCG Museum

Posted 4 Days Ago
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New London, CT, USA
In-Office
Senior level
Information Technology • Professional Services • Consulting • Defense
The Role
Leads contractor-provided staffing and daily operations for the National Coast Guard Museum. Oversees personnel, scheduling, quality control, visitor and volunteer services, education, IT/AV, exhibit and event support. Acts as the contractor’s government liaison, manages invoicing, labor costs, performance records, communications, procedures, and policy implementation. Requires substantial museum or cultural institution leadership experience, budget and personnel management, operational knowledge, and the ability to translate strategic plans into annual work plans and KPIs.
Summary Generated by Built In

Description

  

Ruchman and Associates, Inc. is seeking an experienced Program Manager (PM) to lead all contractor-provided staffing and daily operations for the National Coast Guard Museum. The PM serves as the senior on-site manager, overseeing workforce supervision, quality control, scheduling, deliverables, and coordination with Government stakeholders.

Responsibilities:

· Direct day-to-day Contractor-provided services, including administration, visitor services, volunteer coordination, education support, IT/AV support, exhibit maintenance support, and event support.

· Serve as the key liaison between the Contractor and the Government for the performance of this contract and support museum operations.

· Manage Contractor invoicing, staffing costs, performance records, and communications with the CO and COR. 

· Recommend Contractor procedures and support implementation of Government-approved museum policies. The Government retains final authority over policy, collections, public access, safety, and program content

Requirements

  

· Bachelor’s or Master’s in Museum Studies, Art History, Business, Public Administration, or related field.

· Seven (7) or more years of progressively responsible leadership experience in a museum, cultural institution, public attraction, or similar nonprofit environment, including at least three (3) years managing budgets and personnel

· Deep familiarity with managing personnel and performance management.

· Familiarity with the "back-of-house” including registration, collections care, exhibition production, and facility management.

· Experience planning and monitoring complex operating budgets and labor expenditures.

· Proficiency in performance management, recruitment, and fostering a diverse and inclusive workplace culture.

· Proven track record of translating a 5-year strategic vision into actionable annual work plans and KPIs.

Skills Required

  • Bachelor's or Master's degree in Museum Studies, Art History, Business, Public Administration, or a related field
  • Seven or more years of progressively responsible leadership experience in a museum, cultural institution, public attraction, or similar nonprofit environment
  • At least three years managing budgets and personnel
  • Deep familiarity with personnel management and performance management
  • Familiarity with back-of-house museum functions, including registration, collections care, exhibition production, and facility management
  • Experience planning and monitoring complex operating budgets and labor expenditures
  • Proficiency in performance management, recruitment, and fostering a diverse and inclusive workplace culture
  • Proven ability to translate a five-year strategic vision into actionable annual work plans and KPIs
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The Company
HQ: Jessup, MD
350 Employees

What We Do

Ruchman and Associates, Inc. is an industry leader providing agile Business Improvement Solutions to the Federal government for over 35 years. They provide technical, professional, managerial, and administrative services to law enforcement, the intelligence community, defense, and other Federal agencies nationwide, specializing in financial investigative, operations, and information systems/technology services.

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