The Role
As Program Manager - Strategy & Operations at AiDASH, you will lead the PMO, manage project portfolios, optimize performance, and enhance customer delivery outcomes.
Summary Generated by Built In
About AiDASH
AiDASH is making critical infrastructure industries climate-resilient and sustainable with satellites and AI. Using our full-stack SaaS solutions, customers in electric, gas, water utilities, transportation, and construction are transforming asset inspection and maintenance - and complying with biodiversity net gain mandates and carbon capture goals. AiDASH exists to safeguard critical infrastructure and secure the future of humanAIty™. Learn more at www.aidash.com
We are a Series C climate tech startup backed by leading investors, including Shell Ventures, National Grid Partners, G2 Venture Partners, Duke Energy, Edison International, Lightrock, Marubeni, among others. We have been recognized by Forbes two years in a row as one of “America’s Best Startup Employers.” We are also proud to be one of the few climate software companies in Time Magazine’s “America’s Top GreenTech Companies 2024”. Deloitte Technology Fast 500™ recently ranked us at No. 12 among San Francisco Bay Area companies, and No. 59 overall in their selection of the top 500 for 2024.
Join us in Securing Tomorrow!
The Mission
Our customers trust AiDASH with their most critical operational challenges: delivering safe, reliable, and cost-effective infrastructure services while navigating climate change and the energy transition. We are looking for a Program Manager – Strategy & Operations to establish the first Program Management Office (PMO) at AiDASH.
At AiDASH we secure tomorrow. As Program Manager – Strategy & Operations, you will be the planner and traffic director for our entire customer delivery system. You will assure cost and schedule performance across the full portfolio, from satellite tasking to AI modeling and analysis to web and mobile app delivery. In a rapidly scaling environment, you will cut through noise, balance competing priorities, and guide internal teams toward what matters most: delivering faster, higher-impact results for every AiDASH customer.
What You’ll Do:
- Build and run AiDASH’s PMO with tools, practices, and dashboards that give transparency across the entire portfolio
- Plan and manage the master delivery schedule across satellite vendors, AI/analytics, and app delivery, and replan as new sales enter the system
- Optimize cost and schedule performance by managing throughput and resource allocation across all delivery teams
- Create clarity and accountability by calling out risks early and ensuring the organization addresses them head-on
- Set priorities and hold the line, even when multiple project teams believe their work is most urgent
- Influence without authority while ensuring that decisions are made on facts, not optimistic assumptions
- Report portfolio health with accuracy, objectivity, and persistence, building trust with leadership and customer-facing teams
- Continuously improve the delivery system to increase throughput, reduce delays, and drive faster customer outcomes
What We’re Looking For:
- Must-haves
- Good-to-haves
Proven experience managing multi-project portfolios with a focus on cost and schedule performance
Strong leadership without direct authority, able to influence and redirect stakeholders across silos
Confidence to say “no,” reset priorities, and enforce discipline when required
Meticulous, data-driven planning with comfort building and running dashboards
Ability to cut through competing narratives and create a clear, fact-based view of delivery health
Self-starter who drives their own work with minimal supervision
Experience standing up or running a Program Management Office (PMO)
Familiarity with SaaS B2B delivery, consulting engagements, or infrastructure/industrial portfolios
Exposure to program and portfolio tools such as Jira, Smartsheet, MS Project, PowerBI, or Tableau
What Success Looks Like:
- AiDASH has a visible, data-driven portfolio management system that guides delivery priorities
- Customer projects are delivered with improved cost and schedule performance across the board
- Risks are surfaced early, decisions are based on facts, and priorities are enforced consistently
- The delivery system continuously improves, increasing throughput and reducing delays
Why Join Us?
- Build something new: this is the first Program Manager role at AiDASH, and you will create the foundation for how we deliver customer success at scale
- High visibility and impact: your work will directly influence cost, schedule, and customer outcomes across the entire portfolio
- Mission-driven company: join a team that is securing tomorrow by making critical infrastructure more reliable, resilient, and sustainable in the face of climate change
We are proud to be an equal-opportunity employer. We are committed to embracing diversity and inclusion in our hiring practices, and we promote a work environment where everyone, from any race, color, religion, sex, sexual orientation, gender identity, or national origin, can do their best work.
We are committed to providing an inclusive and accessible interview experience for all candidates. Please let us know if you require any accommodation during the interview process, and we will make every effort to meet your needs.
Top Skills
JIRA
Ms Project
Power BI
Smartsheet
Tableau
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The Company
What We Do
AiDash is an AI-first vertical SaaS company on a mission to transform operations, maintenance, and sustainability in industries with geographically distributed assets by using satellites and AI at scale. With access to a continual, near real-time stream of critical data, utilities, energy, mining, and other core industries can make more informed decisions and build optimized long-term plans, all while reducing costs, improving reliability, and achieving sustainability goals. To learn more about how AiDash is helping core industries become more resilient, efficient, and sustainable, visit www.aidash.com.
