Program Manager Principal Consultant
Responsibilities
- Plan, manage and facilitate the successful execution of program timelines and milestones
- Collaborate with internal and external contributors to build a client specific co-delivery plan while adhering to implantation processes
- Actively track all activities and their status; accountable for critical project deadlines and tasks
- Proactively engage with customers to understand project requirements, manage expectations, provide project updates and ensure overall customer satisfaction
- Prepare work schedule and timelines with the customer and the extended team
- Anticipate and mitigate potential issues with project delivery
- Regularly communicate and maintain a bridge between the customer and Capco to ensure best practice in implementation and onboarding
- Maintain up to date documentation and communicate findings to key stakeholders
- Regularly communicate project status and circulate project information to the team
- Obtain final sign-off and ensure customers are fully satisfied with project completion
- Prepare and ensure seamless handoff of newly implemented customers to the operations team
Show Us What You’ve Got
- 10+ years of project management and implementation management
- Demonstrated experience leading large, complex application development projects
- Experience with software re-write / re-engineering / re-factoring projects
- Able to lead deep-dive technical discussions for solutioning
- Able to provide estimates for duration/effort of design/development activities
- Experience and capabilities to speak with customer leaders to extract expectations, influence direction and manage expectations
- Excellent people skills
- Comfortable speaking and presenting to senior stakeholders and clients
- Ability to think strategically and execute tactically, enabling cross-business teams
- Ability work in fast pace environment while following best practice and company process
- Highly driven and passionate about customer satisfaction, product development and technology
- Excellent oral, listening, and written communication skills
- Excellent presentation skills
- Banking experience desirable but not necessary
Top Skills
What the Team is Saying
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of
business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance,
and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent.
TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients.
DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success.
DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions.
ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
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