System Canada resources have a broad range of skills in different technologies. The large skill-set has been made possible by a conscious focus on strengthening our skills base. Every person selected for our team brings something new, something that adds to our offerings. We learn continuously, both on the job and through formal training programs.
Visit us at: http://www.SystemCanada.com
Job DescriptionTitle- Program Manager
Employment Type- Full Time
Location – Hesston, KS
Role & Responsibilities -
o 15 to 20 years of Experience in Engineering industry, preferably in Agricultural / Off highway industry
o Maintain and demonstrate knowledge of client’s industry, products, markets, competition, and financial positions in a way to benefit the engagement.
o Identify potential areas of engagement and potential solutions to client’s issues and coordinate with Business Development Manager and Account Delivery Manager.
o Understand and convey to the teams regarding client expectations at a program level.
o Manage Customer requirement handling and help Account management evolve strategies with a focus on Customer Delight.
o Proactively develop strong relationships with the client managers and stakeholders.
o Work with our onsite & offshore teams to focus on value addition
o Track service levels and initiate process improvement.
o Work with Account Delivery Manager (ADM) and Business Development Manager to develop Account growth plan and implement actions.
o Identification of new competencies according to Client programs and share with ADM for developing them in the account.
Skills Required
- 15 to 20 years of experience in the engineering industry
- Experience in agricultural or off-highway industry
- Program management and client expectation management
- Customer relationship and stakeholder management
- Experience coordinating onsite and offshore teams
- Track service levels and drive process improvement
- Work with Business Development and Account Delivery to grow accounts
What We Do
System Canada Technologies is a leading technology solutions provider specializing in software development, IT consulting, and systems integration. Dedicated to delivering innovative and efficient services across various sectors, the company utilizes a customer-centric approach to tailor bespoke software applications to meet unique client needs. Their mission is to empower organizations through technology, enhancing operational efficiency and driving business growth through professional expertise.
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