Program Manager (Operational Processes)

Reposted Yesterday
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Greensboro, NC, USA
In-Office
Senior level
Information Technology • Software
The Role
The Program Manager will oversee operational governance and coordination between teams in aerospace engineering, ensuring successful delivery for Aircraft OEM clients. Responsibilities include program governance, stakeholder communication, performance tracking, risk management, and promoting operational excellence.
Summary Generated by Built In

The Program Manager will be responsible for ensuring operational governance, structured communication, and seamless coordination between onsite and offshore teams delivering aerospace engineering services to Aircraft OEM customers. The role demands strong governance discipline, stakeholder alignment, and proactive program control to ensure successful delivery outcomes.


Key Responsibilities:

•            Establish and drive program governance frameworks, including review cadence, dashboards, and key performance indicators.

•            Coordinate between customer stakeholders, onsite leads, and offshore delivery teams to maintain alignment on priorities and delivery status.

•            Track and report program performance through structured governance mechanisms covering schedule, quality, cost, and risks.

•            Facilitate program review meetings, capture actions, and ensure timely closure of issues and dependencies.

•            Implement standardized governance templates and reporting mechanisms in line with customer expectations.

•            Ensure transparent and timely communication with Aircraft OEM stakeholders on program status, escalations, and achievements.

•            Monitor resource utilization, work allocation, and delivery progress across distributed teams.

•            Support program financial management by tracking effort, forecast, and burn rate in coordination with delivery and finance teams.

•            Identify delivery risks, maintain a risk register, and drive mitigation plans through structured governance reviews.

•            Drive process compliance and adherence to customer and organizational quality frameworks.

•            Promote a culture of operational excellence and continuous improvement within the program team.

•            Provide leadership visibility through structured dashboards, executive summaries, and periodic governance reports.

Required Skills & Qualifications:

•            Bachelor’s or Master’s degree in Aerospace / Mechanical Engineering or related field.

•            8–12 years of experience in Aerospace Engineering Services, preferably supporting Aircraft OEM programs.

•            Proven experience in program governance, project tracking, and stakeholder coordination.

•            Strong understanding of Aircraft OEM operational processes, engineering delivery models, and reporting structures.

•            Excellent communication, presentation, and stakeholder management skills with a customer-oriented mindset.

•            Proficiency in governance and project management tools such as MS Project, JIRA, Excel Dashboards, Power BI, etc.

•            Ability to handle multiple workstreams and maintain structured program control.

Preferred:

•            PMP / PRINCE2 certification or equivalent.

•            Experience with OEMs such as Airbus, Boeing, Embraer, or Tier-1 suppliers.

•            Working knowledge of PLM systems (CATIA V5, 3DEXPERIENCE, Enovia, Teamcenter) and engineering data management processes.




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The Company
HQ: Santa Clara, California
144 Employees
Year Founded: 2006

What We Do

We started the organization with a vision of some of the top technology professionals in the industry to carve a niche for the next generation solutions as well provide that breeze of fresh air in emerging technology which will help our client think out of the box and provide rapid go to market solutions . The complex technology solutions and global multilingual programs roll out have been hall mark of success for our team. Our key team members are all hands on professional who have the vision and experience of having grown and developed the business from scratch. The have been the guiding power and light behind taking the company to the next level. The management of the organization has an average of over 20 years of experience in starting and running IT companies in the J2EE segment and ERP segment in North America , Australia , EMEA and Europe. The management actively guides the company to make strategic decisions and move forward and make the right decisions . We provide path breaking solutions and consultants who will fit, meet and exceed your requirements. Our focus is primarily in SAP, Oracle, IBM and MS technologies with expertise in technology verticals like cloud, big data and mobility. SAPSOL Technologies Inc . is currently funded by private investment from our management and some external investors. We are open to innovative proposals as well as funding the next generation of solutions for other start-up companies who have a great idea but are unable to leverage

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