Program Manager – New Product Launch
Overview
The ICB organization is preparing to launch a transformative new product, requiring the orchestration of multiple technology teams, vendor partnerships, and compliance with rigorous regulatory standards. This initiative is central to the organization’s strategic growth and demands an experienced Program Manager (PM) with strong technical expertise and a track record of successfully delivering complex product launches.
Key Responsibilities
Program Planning & Roadmap Development
- Develop, maintain, and continuously refine a comprehensive launch roadmap, outlining key milestones, deliverables, dependencies, and resource allocation.
- Collaborate with cross-functional teams to define product scope, objectives, and success criteria.
- Establish and manage program governance structures, including steering committees and working groups.
Stakeholder Management & Communication
- Serve as the primary liaison between ICB, Product, Platform, Risk & Controls teams, vendors, and other critical stakeholders.
- Facilitate regular stakeholder meetings to ensure alignment, resolve issues, and drive decision-making.
- Manage stakeholder expectations and ensure transparent communication throughout the product launch lifecycle.
Oversight & Solution Assurance
- Oversee the design, development, and implementation of solutions, ensuring they are robust, scalable, and aligned with enterprise architecture standards.
- Partner with engineering and architecture teams to validate solution designs and integration approaches.
- Ensure all technical deliverables meet regulatory, security, and compliance requirements.
Risk Management & Regulatory Compliance
- Proactively identify, assess, and manage risks related to new product enablement
- Review risk mitigation strategies, contingency plans, and escalation protocols
Execution Excellence & Delivery Management
- Drive the end-to-end execution of the product launch, ensuring delivery against agreed timelines, budgets, and quality standards.
- Monitor program progress, track key performance indicators, and resolve delivery bottlenecks.
- Foster a culture of accountability, continuous improvement, and operational excellence within the program team.
Reporting & Senior Management Updates
- Prepare and deliver regular program status reports to senior management, highlighting achievements, risks, issues, and mitigation actions.
- Provide clear, actionable insights and recommendations to support executive decision-making.
- Maintain comprehensive program documentation and audit trails.
Core Competencies
- Strategic thinking and problem-solving
- Technical depth and solution orientation
- Risk and change management
- Influencing and negotiation skills
- Results-driven execution
Skills Required
- Proven experience delivering complex product launches or large-scale programs
- Strong technical knowledge to partner with engineering and architecture teams
- Experience managing cross-functional stakeholders, vendors, and steering committees
- Demonstrated experience with regulatory, security, and compliance requirements
- Risk identification, assessment, and mitigation experience
- Experience producing executive-level status reporting and program documentation
- Strong influencing, negotiation, and change management skills
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
-
Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
-
Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
-
Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
Gallery
