Objective of this Role (Why do we have this role?)
Gorilla Commerce launches new products across Marketplace and Retail on tight, unforgiving timelines—and every launch depends on many teams moving in sync: sourcing, packaging, creative, brand, inventory and demand planning, and compliance. When there is no single owner driving the schedule, details slip and launch windows are missed. This role exists to be that owner.
The Program Manager, New Product Development is the execution owner for the entire NPD launch program. This person keeps Marketplace and Retail launches on schedule, drives cross-functional accountability to milestones, and follows critical actions and decisions through to closure before they become launch risks.
The ideal candidate is a seasoned operator with sharp judgment, confident with stakeholders at every level, who thrives in a fast-paced and constantly shifting environment and is creative and thoughtful about leveraging AI tools to work faster and smarter.
Daily & Monthly Responsibilities
Own the end-to-end NPD launch program across Marketplace and Retail—from kickoff to live—holding the master schedule and critical path.
Drive cross-functional accountability across sourcing, packaging, creative, brand, inventory/demand planning, and compliance—securing commitments and following milestones through to closure.
Apply strong judgment and prioritization: distinguish critical-path issues from noise and focus teams on the decisions and actions that matter most.
Run launch cadences and manage risk—surface dependencies, flag slippage early, resolve blockers, and escalate the right issues to the right people.
Maintain the systems of record—launch status in Monday.com and product development data in Centric PLM (or similar tools)—so leadership and partners always know where things stand.
Develop and leverage AI tools to work faster and smarter—status synthesis, follow-up drafting, risk-flagging—and scale what works to the broader team.
Identify bottlenecks across the NPD workflow and build scalable process improvements that shorten time-to-launch.
Skills & Qualifications
Bachelor’s degree or equivalent practical experience
5+ years in program or project management, ideally in CPG/consumer goods or another environment with complex, multi-workstream launch programs requiring coordination across many teams
Demonstrated ability to drive accountability and outcomes through influence, without direct authority over the teams involved
Strong prioritization and judgment—able to separate critical-path issues from noise and keep teams focused under competing demands
Strong stakeholder management—confident and effective with partners at every level, from associates to executives
Exceptional attention to detail and follow-through; nothing falls through the cracks
Creative, thoughtful adopter of AI tools (e.g., Claude, ChatGPT, Gemini) to drive personal and team efficiency
Proficiency with Monday.com (or a comparable work-management platform)
Hands-on experience with Centric PLM (or a comparable PLM system) to manage product development data and workflows
Excellent written and verbal communication; able to synthesize status clearly and concisely for leadership
Self-directed and calm under pressure in a fast-paced, constantly evolving environment
Familiarity with the Amazon and Walmart Marketplace and Retail (e.g., Walmart) environments is a plus
Skills Required
- Bachelor's degree or equivalent practical experience
- 5+ years of experience in program or project management
- Experience with complex, multi-workstream launch programs; CPG or consumer goods experience preferred
- Ability to drive accountability and outcomes through influence without direct authority
- Strong prioritization, judgment, and critical-path management skills
- Strong stakeholder management skills across associate through executive levels
- Exceptional attention to detail and follow-through
- Experience using AI tools such as Claude, ChatGPT, or Gemini for efficiency
- Proficiency with Monday.com or a comparable work-management platform
- Hands-on experience with Centric PLM or a comparable PLM system
- Excellent written and verbal communication skills
- Ability to work independently and remain calm under pressure
- Familiarity with Amazon and Walmart Marketplace and Retail environments
What We Do
We are Gorilla Commerce, a direct-to-consumer home, business, and pet product development platform. We operate at the intersection of creativity and analytics to create and provide obsession worthy, high-quality products at reasonable prices. Our vision is to continually innovate and improve our products based on customer needs and industry trends. By utilizing a data-driven approach to select product categories, and a systematic process to evaluate underlying market characteristics, we are able to provide affordable, durable, and standout products that make everyday life easier for our consumers. We effectively manage thousands of SKUs across dozens of product categories through a portfolio of brands that include Gorilla Grip, Kangaroo, Sofa Shield, Mighty Monkey, and others.
