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The Role
Manage planning, implementation, and evaluation of HIV navigation, testing, and linkage-to-care programs. Oversee staff, budgets, data collection, quality improvement, and community partnerships. Ensure adherence to clinical protocols, supervise outreach and testing services, promote prevention (PrEP/PEP), and support timely linkage and retention in HIV care.
Summary Generated by Built In
Program Manager – HIV Navigation & Testing
Position Summary
The Program Manager for HIV Navigation and Testing is responsible for planning, implementing, and overseeing HIV community navigation, testing, and care linkage for community members seeking PrEP or HIV care. This role ensures high-quality, culturally responsive services that increase access to HIV testing, linkage to care, and ongoing support for individuals living with or at risk for HIV. The Program Manager works closely with community partners, healthcare providers, and public health agencies to improve health outcomes, increase access to PrEP and HIV care, and reduce HIV transmission.
Salary: $75,000/yr ($36.05/Hr). + $8966 benefits = $83,966/yr total compensation to $83,0000/yr ($39.90/Hr) 8966/yr benefits =$92,932/yr total compensation
Key Responsibilities
Program Management & Oversight
Education & Experience
Position Summary
The Program Manager for HIV Navigation and Testing is responsible for planning, implementing, and overseeing HIV community navigation, testing, and care linkage for community members seeking PrEP or HIV care. This role ensures high-quality, culturally responsive services that increase access to HIV testing, linkage to care, and ongoing support for individuals living with or at risk for HIV. The Program Manager works closely with community partners, healthcare providers, and public health agencies to improve health outcomes, increase access to PrEP and HIV care, and reduce HIV transmission.
Salary: $75,000/yr ($36.05/Hr). + $8966 benefits = $83,966/yr total compensation to $83,0000/yr ($39.90/Hr) 8966/yr benefits =$92,932/yr total compensation
Key Responsibilities
Program Management & Oversight
- Develop, implement, and evaluate HIV community navigation and linkage-to-care programs.
- Monitor program performance, ensuring alignment with organizational goals, grant requirements, and public health standards.
- Manage program budgets, timelines, and deliverables.
- Prepare reports for leadership, funders, and regulatory agencies.
- Ensure that Navigators are connecting to community partners and sites for testing and education services.
- Oversee HIV testing services (rapid testing, outreach testing, and mobile services).
- Ensure adherence to clinical protocols, confidentiality standards, and informed consent practices, and ensure that navigators complete documentation and reporting.
- Promote prevention strategies at community organizations and outreach events, including PrEP/PEP education, condom distribution, and risk-reduction counseling.
- Supervise navigation services that link individuals to Prep and HIV care, treatment, and supportive services.
- Ensure timely linkage to care for individuals who test positive.
- Support retention in care through follow-up, referrals, and case management coordination, working closely with the nurse in the Mocha Clinic for appointments and follow-up care.
- Hire, train, and supervise program staff (navigators and assistants), ensuring that all Navigators have completed a phlebotomy course.
- Provide ongoing coaching, performance evaluation, and professional development.
- Ensure staff are trained in trauma-informed care, cultural competency, and harm reduction.
- Build and maintain relationships with clinics, community-based organizations, and public health departments.
- Represent the organization at community meetings, coalitions, and events.
- Conduct outreach to priority populations disproportionately impacted by HIV.
- Oversee data collection, entry, and reporting in compliance with funding requirements.
- Analyze program data to identify trends and improve service delivery.
- Lead quality improvement initiatives to enhance client outcomes and program effectiveness.
Education & Experience
- Bachelor’s degree in Public Health, Social Work, Nursing, or related field (Master’s preferred).
- 3–5 years of experience in HIV programs, public health, or community-based services.
- Experience managing programs, staff, phlebotomy, and grants preferred.
- Strong understanding of HIV prevention, testing, treatment, and care continuum.
- Knowledge of PrEP/PEP, harm reduction, and health equity frameworks.
- Excellent leadership, communication, and organizational skills.
- Ability to work effectively with diverse populations, including LGBTQ+ communities and underserved groups.
- Data management and reporting experience.
- A combination of office, community, and field-based work, the manager is responsible for ensuring that navigators are in the field 70-80% of their time.
- Ability to travel across the county for outreach and partnership meetings.
- Flexibility to work evenings or weekends as needed.
Skills Required
- Bachelor's degree in Public Health, Social Work, Nursing, or related field
- Master's degree
- 3-5 years of experience in HIV programs, public health, or community-based services
- Experience managing programs, staff, and grants
- Familiarity with phlebotomy (navigators must complete phlebotomy course)
- Strong understanding of HIV prevention, testing, treatment, and care continuum
- Knowledge of PrEP/PEP, harm reduction, and health equity frameworks
- Experience with data management and reporting
- Ability to work effectively with diverse populations, including LGBTQ+ and underserved groups
- Ability to travel across the county and work evenings or weekends as needed
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The Company
What We Do
POCAAN is a multicultural, multi-social service agency established in 1987, serving marginalized communities in Seattle and greater King County by addressing disparities and providing health services, HIV prevention, and advocacy.
