Job Description Summary
The Information Solutions Program Manager III reports to the Director of Analytics and is dedicated to providing client facing, consultative, business The Information Solutions Program Manager III reports to the Director of Analytics and is dedicated to providing client-facing, consultative, business relationship management services to MUSC, partnering with executive leaders and stakeholders of highly complex and sensitive business and clinical domains serving as their primary liaison to Information Solutions’ (IS) for US News and World report program management. This position is responsible for workflow design, user education, informatics, and implementation throughout the product lifecycle. This position closely collaborates with all teams in IS and key stakeholders as needed for project success.The successful candidate will be responsible for facilitating organizational change across a complex, multi-site, statewide health system. The Program Manager III will work directly with both operational and clinical teams, identifying project champions, determining key performance indicators and developing strategies to track and measure success. In addition, Program Manager III will be responsible for year‑round orchestration governance, prioritization, risk management, and submission readiness across these stakeholders. This role requires an experienced professional with a solid understanding of change management principles, as well as the ability to communicate effectively with stakeholders across all levels of the organization.
Entity
Medical University Hospital Authority (MUHA)Worker Type
EmployeeWorker Sub-Type
RegularCost Center
CC002338 SYS - IS Business Analytics & Epic AnalyticsPay Rate Type
SalaryPay Grade
Health-31Scheduled Weekly Hours
40Work Shift
Job Description
The Information Solutions Program Manager III reports to the Director of Analytics and is dedicated to providing client-facing, consultative, business relationship management services to MUSC, partnering with executive leaders and stakeholders of highly complex and sensitive business and clinical domains serving as their primary liaison to Information Solutions’ (IS) for US News and World report program management. This position is responsible for workflow design, user education, informatics, and implementation throughout the product lifecycle. This position closely collaborates with all teams in IS and key stakeholders as needed for project success.
The successful candidate will be responsible for facilitating organizational change across a complex, multi-site, statewide health system. The Program Manager III will work directly with both operational and clinical teams, identifying project champions, determining key performance indicators and developing strategies to track and measure success. In addition, Program Manager III will be responsible for year‑round orchestration governance, prioritization, risk management, and submission readiness across these stakeholders. This role requires an experienced professional with a solid understanding of change management principles, as well as the ability to communicate effectively with stakeholders across all levels of the organization.
Additional Job Description
Required Education/Skills/Work Experience:
Bachelor's degree (BA/BS) and a minimum of 5 years of experience in health information systems, Information Technology, project management, informatics, analytics, system education, business administration, or similar field
Strong communication and interpersonal skills, with a proven ability to work collaboratively with stakeholders at all levels of the organization
Excellent project management skills, with a track record of managing complex projects on time and on budget
Experience developing training programs and resources to encourage the adoption of new systems and processes
Ability to analyze data and present findings to senior management in a clear and concise manner
Strong multitasking and time management skills
Ability to work independently, taking initiative and driving projects forward
EPIC experienced required
Physical Requirements
Mobility & Posture
Standing: Continuous
Sitting: Continuous
Walking: Continuous
Climbing stairs: Infrequent
Working indoors: Continuous
Working outdoors (temperature extremes): Infrequent
Working from elevated areas: Frequent
Working in confined/cramped spaces: Frequent
Kneeling: Infrequent
Bending at the waist: Continuous
Twisting at the waist: Frequent
Squatting: Frequent
Manual Dexterity & Strength
Pinching operations: Frequent
Gross motor use (fingers/hands): Continuous
Firm grasping (fingers/hands): Continuous
Fine manipulation (fingers/hands): Continuous
Reaching overhead: Frequent
Reaching in all directions: Continuous
Repetitive motion (hands/wrists/elbows/shoulders): Continuous
Full use of both legs: Continuous
Balance & coordination (lower extremities): Frequent
Lifting & Force Requirements
Lift/carry 50 lbs. unassisted: Infrequent
Lift/lower 50 lbs. from floor to 36”: Infrequent
Lift up to 25 lbs. overhead: Infrequent
Exert up to 50 lbs. of force: Frequent
Examples:
Transfer 100 lb. non-ambulatory patient = 50 lbs. force
Push 400 lb. patient in wheelchair on carpet = 20 lbs. force
Push patient stretcher one-handed = 25 lbs. force
Vision & Sensory
Maintain corrected vision 20/40 (one or both eyes): Continuous
Recognize objects (near/far): Continuous
Color discrimination: Continuous
Depth perception: Continuous
Peripheral vision: Continuous
Hearing acuity (with correction): Continuous
Tactile sensory function: Continuous
Gross motor with fine motor coordination: Continuous
Selected Positions:
Olfactory (smell) function: Continuous
Respirator use qualification: Continuous
Work Environment & Conditions
Effective stress management: Continuous
Rotating shifts: Frequent
Overtime as required: Frequent
Latex-safe environment: Continuous
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
Skills Required
- Bachelor's degree (BA/BS)
- Minimum of 5 years experience in health information systems, IT, project management, informatics, analytics, system education, business administration, or related field
- Solid understanding of change management principles
- EPIC experience
- Strong communication and interpersonal skills
- Excellent project management skills with track record of delivering complex projects on time and on budget
- Experience developing training programs and resources to support system/process adoption
- Ability to analyze data and present findings to senior management clearly
- Strong multitasking and time management skills
- Ability to work independently and take initiative to drive projects forward
What We Do
The Medical University of South Carolina (MUSC) is a public academic health system founded in 1824 and based in Charleston, South Carolina. MUSC combines patient care (MUSC Health), medical education, and biomedical research to advance health statewide and beyond. The institution trains health professionals, conducts translational research, and delivers comprehensive clinical services across South Carolina.
