CURRENT ROOT EMPLOYEES - Please apply using the career page in Workday. This career site is for external applicants only.
The Opportunity
We are looking for a Program Manager II to join our Product team. The mission of this role is to help the Product and Communications departments efficiently organize, prioritize, track, manage and measure special projects, programs and initiatives. The right person for this role is a proactive contributor with a deep understanding of agile methodologies and ability to seamlessly orchestrate programs across functions in a highly complex and ambiguous environment.
Root is a “work where it works best” company. This means we will support you working in whatever location that works best for you across the US.
Salary Range: $102,000 - $136,000 (Bonus and LTI Eligible)
How You Will Make an Impact
Intake and Cross-functional Collaboration
Managing the intake of special project requests across Product and Communications
Partnering with Stakeholders and various development teams to ensure backlogs are broken out appropriately for new work
Coordinating project downloads/kickoffs between cross-functional teams
Facilitating “ways of working” between teams
Day-to-day Program Ownership
Prioritizing backlogs related to special projects based on the needs of our customers and business
Facilitating cross-functional agile events
Removing blockers for the teams
Coaching the teams through project and process difficulties
Reporting on and analyzing sprint and project-level data
Agile Program Leadership
Ensuring that agile values are upheld and empirical process control is maintained
Empowering cross-functional contributors to be as self-organized as possible
Managing Stakeholders across the business
Managing external contracts and vendors related to special projects
What You Will Need to Succeed
4+ years Program, Product, Scrum Master or Project Management experience
Priority:
Agile values
Servant leadership
Learns and adapts quickly
Strategic thinking and visioning
Analysis and communication skills
Relationship
Comfort with ambiguity
Proactive
Organization and planning
Negotiation and diplomacy
Integrity and honesty
Calm under pressure
Flexible and adaptable
Persuasion
Values diverse opinions
Technical
Solid experience with Jira, Productboard, or similar scaled agile management tools
Understanding of program management measurement and reporting
Experience managing cross-functional stakeholder and vendor relationships
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Root, Inc., we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway!
Join usAt Root, we judge people based on the merit of their work, not who they are. If you are passionate about what this role entails and solving real problems, we encourage you to apply. We want to learn about you and what you can add to our team.
Who we areWe’re harnessing the power of technology to revolutionize insurance. Using machine learning and mobile telematic platforms, we’ve built one of the most innovative FinTech companies in the world. And we’re just getting started.
What draws people to RootOur success is in large part due to our unwavering standards in hiring. We recognize that our products are only as good as the people building and promoting them. We want individuals who find solutions by going through the cycle of ideation to implementation with curiosity, rigor, and an analytical lens. Ask anyone who works here and you’ll hear similar reasons for why they joined:
Autonomy—for assertive self-starters, the opportunities to contribute are limitless.
Impact—by challenging the way it’s always been done, we solve problems that have a big impact on our business.
Collaboration—we encourage rich discussion and civil debate at every turn.
People—we are inspired by the collection of crazy-smart people around us.
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What We Do
At Root, we’re doing things differently. We’re reimagining the services people need so that they serve them better. And we’re doing it by using data, technology, and rapid innovation to create products and experiences that are fair, easy, personal, and affordable.
We’ve partnered with Carvana in a partnership that brings an industry-leading, seamless insurance process to the online car buying experience.
The launch of Carvana Insurance Built with Root delivers an elevated customer experience made possible through a deep integration that pre-fills key customer information so that a customer can skip data entry and jump directly to evaluating quotes and customizing coverage. This fully embedded product experience—from quote to payment—happens entirely within the Carvana checkout process. Teams from both Carvana and Root have worked for months to build this bold technology platform. An early iteration involved 24 screens in the customer experience flow—that experience is now just three straightforward steps.
Why Work With Us
Our success is because of the hard work, ingenuity, and exceptional performance of our team. People come to Root because they know they can make an impact in their role, the company, and the industry. We’re passionate and curious self-starters, building a top-notch customer experience. Sound like something you’d like to be a part of?
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