Client: Amazon
Location: Redmond, WA (Onsite – 5 Days per Week)
Position –Principal Program Manager – Order to Cash (O2C) | Telecom, Subscription & QA Engineering Delivery
Employment Type: Long-Term Contract (W-2 Only)
Work Authorization: U.S. Citizen or Green Card Holder Only (No Sponsorship Available)
Overview
OverviewWe are seeking a Principal Program Manager with deep expertise in Order-to-Cash (O2C) and a strong foundation in QA Test Engineering to lead global, enterprise-scale programs supporting a subscription-based connectivity platform.
This role owns the end-to-end customer and revenue lifecycle, including service activation, billing, invoicing, payments, and subscription management, while ensuring high-quality delivery through rigorous QA practices.
You will lead a portfolio of complex, multi-region programs, building capabilities from 0 → 1, and establishing scalable systems, processes, and quality engineering frameworks that ensure accuracy, reliability, and performance at scale.
Key Responsibilities
Manage critical eCommerce programs with cross-functional visibility.
Facilitate Agile ceremonies (standups, retrospectives, PI planning, and sprint reviews).
Coordinate deliverables, dependencies, and milestones across teams.
Report on progress, risks, and dependencies to executive leadership.
Maintain program dashboards, roadmaps, and stakeholder communication plans.
10+ years of experience in program management or enterprise transformation.
Deep understanding of Agile / SAFe frameworks and product lifecycle management.
Proven success managing multiple technical workstreams concurrently.
PMP, CSM, or SAFe certification preferred.
Bachelor’s degree in Computer Science, Engineering, or Business.
Skills Required
- 10+ years of experience in program management or enterprise transformation
- Deep understanding of Agile and SAFe frameworks
- Experience with product lifecycle management
- Proven success managing multiple technical workstreams concurrently
- Bachelor's degree in Computer Science, Engineering, or Business
- PMP, CSM, or SAFe certification
- Must be US Citizen or Green Card holder (No C2C)
- Experience facilitating Agile ceremonies (standups, retrospectives, PI planning, sprint reviews)
What We Do
WHO Founded in 2006 and headquartered in Redmond, WA. Our Senior Leadership team has more than 137 years of combined experience in the Telecommunications and Software Industry. Inabia is built on family values and close-knit culture. This commitment extends to the relationships we build with both our employees and our business partnerships. As a Minority Certified business, we strive to positively impact society through technology, people, and innovation. WHAT For over a decade, we have been providing powerful IT and business solutions to individuals and businesses alike. Here at Inabia, we believe that our success reflects our clients’ success. HOW We are fortunate to be situated in a city where technology and innovation is not only appreciated; but part of day to day lives. We are a growing company that has adapted and evolved our approach, helping us to exceed the ever-changing needs and requirements of our clients. WHY We are a company that fosters and values relationships, as a result many of our clients have been with us from the start of our journey. We ensure that our partners have access to best-in-class professional support, management consulting and staffing services. We make sure our consultants are carefully screened and selected based on their experience. This process ensures that we meet or exceed the specific needs of our clients.
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