Program Manager - Contingent Workforce Management (Contract Role: 6 - 9 Months)

Program Leadership & Governance

• Serve as day-to-day lead for the contractor management program, partnering with the MSP and internal stakeholders.
• Run operational reviews, supplier reviews, and executive steering routines.
• Monitor KPIs, SLAs, and adoption metrics with clear escalation and resolution pathways.
• Establish governance structures, meeting cadences, and stakeholder alignment across HR, Procurement, Finance, IT, and Business Units.

Program Tracking & Reporting

• Build dashboards tracking KPIs such as onboarding, time-to-fill, supplier compliance, efficiency, and cost savings.
• Maintain issue logs, SLA trackers, and risk registers.
• Publish consolidated monthly and quarterly reports on spend, adoption, and supplier performance.

Program Roadmap & Stabilization

• Execute a phased roadmap covering onboarding, stabilization, optimization, and transition to steady-state ownership.
• Drive resolution of onboarding and access delays for contractors, suppliers, and cost centers.
• Optimize workflows, reduce manual reconciliations, and improve reporting accuracy.

Operational Excellence & Supplier Management

• Implement improved workflow designs, data accuracy controls, and system integrations.
• Oversee supplier compliance, scorecards, and performance reviews.
• Partner with Procurement to consolidate and optimize supplier base.

Change Management & Communication

• Oversee program communications, training, and stakeholder engagement.
• Reinforce unified communication channels and alignment across all teams.

Qualifications & Experience

• Proven experience leading enterprise-wide workforce or vendor management programs (MSP/VMS preferred).
• Strong knowledge of governance, supplier management, and contingent workforce models.
• Familiarity with ERP/VMS/HR systems (e.g., Oracle, Beeline, or similar).
• Skilled at cross-functional stakeholder engagement across HR, Procurement, Finance, IT, and Legal.
• Demonstrated ability to stabilize complex programs in matrixed environments.
• Excellent communication, change management, and leadership skills.

Success Measures

• All contractors and suppliers onboarded and visible in the VMS by target deadlines.
• Governance structures in place with operational and supplier reviews functioning.
• Documented playbook for governance, workflows, and stakeholder engagement delivered for handover.
• Reduced onboarding cycle times and manual reconciliations.
• Full visibility of spend and supplier performance through reporting dashboards.
• Increased stakeholder adoption and confidence in the program.
• Transition to a steady-state governance and ownership model.