Program Manager, City Compliance

Lime is the largest global shared micromobility business, operating in close to 30 countries across five continents. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered more than one billion rides in cities around the world. Named a 2025 Time 100 Most Influential Company, Lime continues to set the pace for shared micromobility globally, spurring a new generation of clean alternatives to car ownership.

The City Compliance team plays a critical role in upholding Lime’s permit obligations across global markets. As a Program Manager, you’ll help develop the tools, processes, and insights that ensure we meet regulatory requirements and mitigate risk. You will sit at the intersection of policy, data, and operations - building dashboards, driving monitoring infrastructure, and ensuring the right stakeholders are alerted to compliance issues. This role is ideal for someone who is detail-oriented, analytical, and passionate about building scalable solutions that uphold our commitments to cities.

This is a remote position with a preference for candidates residing in the US to maintain effective collaboration across teams.

What You'll Do

• Build and maintain scalable operational business solutions, focused on complete end-to-end process centralization and automation

• Partner with Data Science to integrate new datasets from various sources into a unified, coherent data model that supports analytics and reporting.

• Support the development and implementation of systems to monitor compliance with local permit requirements across cities in the NA and APAC regions.

• Help build scalable processes and tools that surface risks, track regulatory performance, and drive issue resolution.

• Contribute to cross-functional workflows that ensure regulatory commitments are consistently met, including reporting, dashboarding, and escalations.

• Partner with teams across Government Relations, Legal, Operations, and Data to ensure our compliance infrastructure supports market needs.

• Participate in identifying opportunities for operational improvements and risk mitigation related to city compliance.

• Help create internal documentation, workflows, and recurring reviews that improve visibility and accountability across teams.

About You

• 5+ years of experience in tech-enabled operations, with experience automating complex business processes at large-scale.

• A master in writing efficient SQL, with expertise in BI tools (e.g., Tableau, Google Scripts Python)

• Demonstrated ability to develop automated monitoring systems and scalable reporting tools.

• Excellent cross-functional communication skills and comfort working with Legal, Government Relations, Engineering, and Data Science.

• Experience building and documenting SOPs, escalation workflows, and operational playbooks.

• Highly organized, with a strong attention to detail and a proactive approach to identifying risk

• High tolerance for ambiguity with a natural reflex for reducing a complex business problem into well-structured tangible components

#LI-REMOTE

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What We Offer

• Comprehensive Health & Wellness: A choice of medical, dental, and vision plans, with Lime covering 100% of the employee-only premium for many plans. We also provide company-paid life and disability insurance and company-funded mental health benefits.

• Financial & Retirement Planning: 401(k) plan with both pre-tax and Roth options, and access to a Health Savings Account (HSA) with a monthly company contribution.

• Family & Fertility Support: Paid parental leave for birthing and non-birthing parents, plus fertility and family-forming benefits.

• Time Off & Flexibility: Flexible vacation policy for exempt employees, paid sick time, and a calendar of paid company holidays.

• Unique Lime Perks: Complimentary use of Lime vehicles in participating cities, a monthly phone allowance, dedicated learning and development days, and access to perks including One Medical, Wellhub, and Headspace.

Note: Benefits and perks vary depending on role, location, and plan eligibility.

Annual performance bonus, equity and benefits may be provided as part of the compensation package, depending on the position offered. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the candidate’s location of residence, the successful candidate's skills, experience and other qualifications. In addition to base salary, some roles may be eligible for a variable performance-bonus based on a combination of company performance, employee performance, and management discretion.

If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.

Lime is proud to be an Equal Opportunity Employer. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to building and developing a team that reflects a wider range of backgrounds, abilities, identities, and experiences. If you require a reasonable accommodation during the application or hiring process, please email [email protected] for assistance.