Program Manager - Channel Operations

In addition to providing our partners with quality integrated IT and AV networking solutions, NETGEAR is committed to growing strong relationships with target partners through a world-class Partner Success Program. Our new program is set to enable, invent, and reward our best partners. In that spirit, we are seeking a highly motivated Program Manager - Channel Operations with experience in partner programs to join our channel team. This role will focus on administering and executing core channel program components, will provide ongoing, in-depth analysis and recommendations to improve effectiveness, and will aid in partner communications, program roll-out, and overall program improvement.

The ideal candidate will have experience building and maintaining partner relationships and should understand key components of effective channel programs. This individual should have experience with back-end CRM systems such as Salesforce and will create ad-hoc reports and provide effective data analysis to ascertain program impact.

This role will be hybrid role with in-office presence at least 2 days per week in our Cork office, Ireland location, with occasional travel.

Key Responsibilities:

• Providing comprehensive oversight of our Marketing Development Fund (MDF) program, to include execution, analysis and improvement.

• Managing our back-end partner rewards program (Value Incentive Program or VIP) to include setting revenue targets, communication to partners, tracking revenue attainment, executing payment, and recommending improvements.

• Helping to monitor usage of our new Portal / PRM solution, analyzing the effectiveness of the collateral content, dashboards, tools, integrations and core components such as Deal Registration to ensure the best experience to provide our partners with a comprehensive solution that promotes self-sufficiency.

• Tracking Partner Compliance tied to our program levels/tiers, communicating compliance status to partners and working with them to promote a positive outcome, re-leveling partners as necessary.

• Performing on-going analysis of training module relevance by communicating with partners, analyzing compliance trends and seeking feedback on overall training (and program) effectiveness.

Required Qualifications:

• Bachelor’s degree in business or related field.

• 5+ years of relevant work experience in the IT industry working for an integrator, manufacturer, or distributor.

• Proven track record of working within multi-tiered sales channels (manufacturer – distributor – reseller – customer).

• A high attention to detail and ability to thrive in high-intensity sales organizations.

• Strong business acumen to advise NETGEAR Sales and Channel leadership on optimizing Partner Success Program effectiveness.

• Excellent communication, presentation, and negotiation skills.

• Ability to work independently and collaboratively within a team.

• Self-starter with ambition and pride in business success.

• Proficiency with Salesforce and Tableau.

Physical Requirements:

• Willingness to travel up to 20%.

Company Statement/Values:  

At NETGEAR, we are on a mission to unleash the full potential of connectivity with intelligent solutions that delight and protect. We turn ideas into innovative networking products that connect people, power businesses, and advance the way we live.  

We're a performance-driven, talented and connected team that's committed to delivering world-class products for our customers. As a company, we value our employees as the most essential building blocks of our success. And as teammates, we commit to taking our work to the Next Gear by living our values: we Dare to Transform the future, Connect and Delight our customers, Communicate Courageously with each other and collaborate to Win It Together. You’ll find our values woven through our processes, present in our decisions, and celebrated throughout our culture. 

We strive to attract top talent and create a great workplace where people feel engaged, inspired, challenged, proud and respected. If you are creative, forward-thinking, passionate about technology and are looking for a rewarding career to make an impact, then you've got what it takes to succeed at NETGEAR. Join our network and help us shape the future of connectivity. 

NETGEAR hires based on merit. All qualified applicants will receive equal consideration for employment. All your information will be kept confidential according to EEO guidelines.