Who we need…Management Solutions is seeking a Program Manager who is responsible for overseeing the work of client teams within the firm across the firm’s professional services portfolio, developing strategic plans to grow professional services accounts, and delivering a range of professional services to meet client needs across a diverse portfolio.
Charged with overall account growth and client satisfaction, this role of Program Manager requires an initiative-taking, driven professional with strong sales and business acumen, a proven track record of success in complex solution selling, professional services experience, a solid understanding of utility business operations, and passion for execution and delivery excellence.
Who we are…Management Solutions is a national award-winning management consulting firm that specializes in delivering project management solutions for projects vital to our national security. We specialize in project strategy and execution, energy technical support services, predictive project management systems, environmental services, and advanced data analytics. We deliver simple, innovative solutions to complex problems facing our federal customers. Founded in 2002, MSLLC has been named Small Business of the Year by the U.S. Small Business Administration, the Department of Energy and the Oak Ridge National Laboratory. MSLLC has also been recognized as one of the Top Employers in the Greater Knoxville area.
The Program Manager responsibilities include:
- Drive growth and client satisfaction in Management Solutions’ Consulting Services Practice through crafting, selling, and overseeing delivery of strategic advisory, technology, and risk management consulting engagements, with a primary focus on Energy and Defense sectors
- Support Management Solutions’ Consulting Services Practice in the following ways:
- Developing/expanding long-term client relationships with key accounts in federal Energy and Defense that lead to repeat business, and meeting and exceeding annual sales targets
- Leading the pursuit and closure of new consulting engagements
- Building deep trusted advisor relationships with key client stakeholders
- Collaborating with senior consulting professionals in our delivery and solutions teams across Management Solutions to cross-sell a broader range of Management Solutions offerings to our Energy and Defense clients
- Improve client business performance through benchmarking, process improvement, performance metrics, operating risk assessment, and implementation of continuous improvement principles for clients, including:
- Assessing and guiding the business process and organizational changes required to improve organizational effectiveness
- Building results-oriented business processes, developing and implementing long- and short-term strategies, and transition business models for clients
- Providing oversight to project assignments, including development of team, building the work plan, directing and coordinating technical contributions, and overseeing budget and schedule
- Contribute strategic industry and subject matter expertise, and thought leadership on project assignments
- Provide coaching and mentoring to junior staff
- Manage all aspects of client relationships and oversight of engagement delivery
What you will need…
- US Citizen or a US Permanent Resident status (due to the nature of client engagements)
- Bachelor's degree in engineering, business or related discipline
- 15+ years' work experience in professional services or with Energy or Defense consulting organizations (excluding internships, co-ops, fellowships, graduate research and post-doctoral work). Cybersecurity and IT experience is preferred. Note: healthcare, telecommunications, and financial sector are not applicable.
- Significant energy and defense business experience with a deep background in the IT project management, with a specific depth in one or more of the following: cybersecurity, IT project management, data transformation, and enterprise technologies
- Demonstrated Executive / C-level relationships with energy and defense clients and the ability to develop and maintain long-term relationships
- Demonstrable experience leading business development initiatives (writing proposals, identifying opportunities to expand the scope, and/or providing additional services) and managing account teams (developing and implementing an account plan and leading account team activities)
- Full lifecycle solution experience, including strategy, planning, design, implementation (including technology implementation), and operations
- Outstanding analytical and problem-solving skills and experience developing and using analytical models and simulations
- Excellent communication skills and people skills
- High degree of self-confidence and determination
- Advanced organizational and management skills
- Ability to manage multiple time-sensitive priorities and assignments without diminished effectiveness
- Ability to communicate effectively throughout all levels of an organization
- Proficiency with spreadsheets, databases, word processing, and slide presentation software
- Ability to travel as needed
- Ability to work individually, as part of a team, or leading a team
- Reviewing and at times preparing and delivering reports, presentations and other documents for client deliverables
What would be nice to have…
- Advanced degree in Engineering, Business Administration, Economics, or Policy
- Program/Project management experience (PMP certification)
- Technology platforms certifications
- Professional designations relevant to this role
Location: Remote with occasional travel to client sites
Benefits include:
- Medical, Rx, Dental & Vision Insurance
- PTO & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term Disability
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
Disclaimer:
This job description is intended to convey information essential to understanding the scope of the position and is not a complete list of skills, efforts, duties, responsibilities or working conditions associated with it.
What We Do
Management Solutions is a national award-winning performance management and consulting services firm that specializes in improving organizational performance through proven sustainable solutions, customized to meet its clients and partners’ needs. Known for our engineering processes which are driven by advanced technological knowledge, enhanced professional standards and innovative solutions, we consistently deliver significant cost reductions, improved efficiencies, expedited project completion and increased business value to our clients. Our Gold Standard performance management and consulting services ensure our clients the best, most reliable and innovative business solutions. We delivers customized and sustainable management and consultation services to a wide variety of government agencies and commercial businesses. Utilizing advanced technologies and practices, our performance management and consulting services provide value far beyond a stated scope of work. Management Solutions maintains a culture of innovation that fosters creative thinking, and advances efforts to create enhanced economic and business value for every client. Each member of the Management Solutions team works hard and puts forth our best professional effort to achieve every project for every client on time, on budget, every time. But we also realize that our work is only part of our identities, we take time to have fun, recognize personal achievements and give back to the community as well. We promote a work environment that recognizes we are part of something larger. We believe in being good stewards in our local community and offer opportunities to our employees to participate in charitable work with a larger cause. This ability to engage and give back strengthens our own sense of family and community, improves our teamwork skills as an organization, and adds strength to our individual and collective ability to achieve optimal results. We are a certified EDWOSB and also an 8(a) firm.
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