Program Manager-2

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Hiring Remotely in Redmond, WA, USA
In-Office or Remote
Artificial Intelligence
The Role

About Centific

Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We harness the power of an integrated solution ecosystem—comprising industry-leading partnerships and 1.8 million vertical domain experts in more than 230 markets—to create contextual, multilingual, pre-trained datasets; fine-tuned, industry-specific LLMs; and RAG pipelines supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster.

Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in GenAI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by deploying GenAI at scale, helping to ensure they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets.

About Job

About this Job

This role will support our rapidly growing Onsite Data Collection organization. The individual within this role will play a pivotal role at defining the foundational structure of our Dat Collection organization, help implement new standardized processes, and act as a thought leader across the wider organization.

Job Responsibilities

The Program Manager is responsible for balancing the work of multiple data collection projects. They act as the point of contact between our project management teams, clients, and our executive leadership team. Program Managers regularly meet with the client and negotiate the specifics of projects, and play a pivotal role in creating and strengthening client relations. Program Managers are responsible for putting teams together to ensure project success, extensive experience in management is required.

Responsibilities:

  • Oversees multiple data collection projects locally and globally.
  • Works with clients and horizontal functions (recruitment, HR, finance, IT) to ensure program success.
  • Sets methods of daily production reporting, defines and reviews KPIs/success metrics.
  • Responsible for compiling timekeeping records for management level, approval, and submission.
  • Helps to drive Lean implementation amongst team members.
  • Monitors budget spending for projects.
  • Approves equipment requests and spending.
  • Conducts interviews for PM and SPM level positions, decides on hiring.
  • Meets with clients for updates on ongoing projects.
  • Addresses project issues on a financial level.
  • Work with PMs and SPMs to ensure appropriate coverage of all duties within the appropriate process flow.
  • Initiate changes/updates to the process in a timely manner and ensure they are passed down and implemented by other team members.
  • Collect and initiate process improvements, eliminating areas of waste to enhance process flow and promote efficiency while passing these on to below team members.
  • Review End of Day (EOD) reporting pertaining to process flow on assigned projects.
  • Meet or exceed all daily, weekly, and monthly KPIs pertaining to the specific process flow of the Program Manager.
  • Additional duties as required.

Salary: $100k - $110k

Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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The Company
HQ: Redmond, WA
2,900 Employees

What We Do

Zero distance innovation for GenAI creators and industries Expertly engineering platforms and curating multimodal, multilingual data, we empower the ‘Magnificent Seven’ and enterprise clients with safe, scalable AI deployment We a team of over 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We bring platforms, partners and 1.8 million vertical domain experts to create high-quality pre-trained datasets, fine-tuned industry-specific LLMs, and RAG pipelines supported by vector databases. These innovations can reduce GenAI costs by up to 80% and bring GenAI solutions to market 50% faster in 230 locales.

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