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The Role
cFocus Software seeks a Program Management Business Process Reengineering III to join our program supporting the United States Citizenship and Immigration Services (USCIS). This position is 100% remote. This position requires a Public Trust clearance.
Qualifications:
Duties:
Qualifications:
- In-depth knowledge of cloud architecture and security, DevSecOps development standards, and understanding of the capabilities, strengths, and weaknesses of current commercial and open-source ICAM products to recommend, lead implementation, and implement accepted product change.
Duties:
- Provide strategic planning, governance, and mission integration support for ICAM initiatives.
- Lead performance measurement, monitoring, and reporting of program and project deliverables.
- Support schedule management, policy development, knowledge management, and compliance activities.
- Engage with stakeholders across USCIS, DHS, and external partners to ensure alignment of business and technical requirements
- Analyze, design, and implement business process improvements to enhance operational efficiency.
- Partner with technical and functional teams to identify workflow gaps, modernize legacy processes, and introduce optimized automation workflows.
- Evaluate and recommend best practices for continuous improvement across ICAM business operations.
- Provide expert guidance on cloud architecture and security to support ICAM modernization efforts
- Support DevSecOps development standards and contribute to high-performing Agile development teams.
- Assess commercial and open-source ICAM products to recommend, lead, and implement approved changes.
- Collaborate with program management, engineering, cybersecurity, and operations teams to ensure cohesive execution of enterprise ICAM initiatives.
- Contribute to planning, estimation, and execution of technical deliverables.
- Ensure timely and high-quality release of enhancements in accordance with Agile DevOps best practices.
- Develop and maintain SOPs, process documentation, and training materials to support organizational knowledge.
- Participate in communications and change management efforts to support ICAM program adoption.
- In-depth knowledge of cloud architecture and security, including multi-cloud environments such as AWS, Azure, and GCP.
- Strong understanding of DevSecOps development standards and Agile methodologies.
- Knowledge of commercial and open-source ICAM products and their capabilities, strengths, and weaknesses.
- Demonstrated experience in business process engineering and process improvement initiatives
- Excellent critical thinking, problem solving, and analytical skills.
- Strong communication, stakeholder engagement, and program management capabilities.
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The Company
What We Do
Established in 2006, cFocus Software automates FedRAMP compliance and develops government chatbots for the Azure Government Cloud, Office 365, and SharePoint. cFocus Software is the exclusive vendor of ATO (Authority To Operate) as a Service™, which automates FedRAMP compliance for the Azure Government Cloud and Office 365. Contact Us for a demo of ATO as a Service™ or a FREE government chatbot proof of concept project today!
