Program Lead

Posted 3 Days Ago
Be an Early Applicant
Hiring Remotely in United Kingdom
Remote
Entry level
Information Technology • Software
The Role
Leads program standardization, best-practice adoption, automation, training, reporting, issue triage, cost savings, and lifecycle management across multiple client projects. Prioritizes competing initiatives, provides operational guidance and customer service, communicates project progress to leadership, and delivers recurring invoice and status reporting while ensuring compliance with client policies.
Summary Generated by Built In

Pinnacle Group exists to connect people with opportunity. For the last 25 years, we've done exactly that by living our core values of putting people first, delivering excellence in all we do, and giving back to the communities in which we live and work. We are a leading workforce solutions company supporting the talent needs of global leaders in financial services, technology, communications, utilities, and transportation and we are one of the largest women and minority-owned companies in our industry. Our team of service-driven, energetic, and diverse professionals is well-respected in our industry and our leadership team is aligned and focused on taking the company to the next level. If you're looking for a new opportunity where you can truly make a difference, we hope you'll apply for a position with us.

Job Summary

  • Standardization of best practices across clients​
  • Pro-actively identifying issues and/or concerns​
  • Strong operational knowledge and ability to offer solutions to account teams on what has worked on other programs​
  • Drive automation, standardization and training across practice ​
  • Provide exception customer service ​
  • Expert in life cycle management ​
  • Ability to manage higher volume of projects and multitask between them ​
  • Utilize reporting to drive awareness of results and triage issues ​
  • Prioritize daily tasks and ability to pivot based on practice needs ​
  • Drive visibility and communication to leadership on initiative and project progress ​
  • Drive cost savings ​
  • Adherence to client time and expense policies​
  • Provide weekly/monthly reporting on invoice progress and status

Qualifications

Pinnacle Group, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Pinnacle Group, Inc. and has not been reviewed or approved by Pinnacle Group, Inc..

  • Fair & Transparent Compensation — Pay is considered market-aligned in select specialized roles and certain high-cost markets. Some roles cite solid base pay that meets expectations when aligned to strong client programs.
  • Pay Growth & Progression — Performance-based raises and higher rates for select assignments are described in certain roles. Advancement opportunities and earnings can improve when placed on strong client accounts.
  • Inclusive Benefits Coverage — Access to medical, dental, vision, and a 401(k) is extended to W‑2 consultants as well as internal staff. Employer-of-record programs emphasize providing the full benefits suite to payrolled workers.

Pinnacle Group, Inc. Insights

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The Company
HQ: Thrissur
737 Employees
Year Founded: 1996

What We Do

Pinnacle Group is a leading provider of information technology and workforce solutions. Pinnacle Group includes Pinnacle Technical Resources, Inc., its flagship information technology staffing and consulting services provider; Pinnacle MSP, a managed services provider; Pinnacle Payrolling, a payrolling and independent contractor compliance provider; Pinnacle Canada, which provides staffing, MSP and payrolling services in Canada. Pinnacle Group has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit http://www.pinnacle1.com Apply online now at http://www.pinnacle1.com/careers/

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