Program Lead, Contingent Workforce

At Lyft, we're focused on bringing people together through transportation. To do this, we keep a laser focus on our customers and community, guided by our values: accountability, excellence, customer obsession, and belonging. 

Lyft is looking for a strategic partner to the business to support our Global Contingent Workforce Program. The Program Lead will balance strategic priorities while helping to manage day-to-day administrative tasks, working cross functionally with teams like Legal, IT, Procurement, etc. You'll help the team re-imagine our processes with the customers in mind, finding opportunities for automation while managing risk for Lyft. 

Responsibilities 

• Work cross-functionally to support day-to-day operations of the contingent workforce program, such as onboarding and offboarding contractors
• Identify areas of risk proactively and partner with cross-functional teams to drive solutions to mitigate such risks
• Identify operational opportunities and help improve existing or develop new processes
• Consult with business leaders to better understand their workforce needs and advise on the appropriate strategy
• Establish and develop relationships with all key stakeholders: suppliers, internal customers, internal People team, Procurement, Legal, IT, and other business stakeholders to drive and understand global operational needs 
• Create processes that will drive adoption of and compliance
• Ensure compliance among contingent workforce and suppliers

Experience 

• 3+ years work experience in project management, managing complex and business critical projects
• 2+ years of experience in workforce management, Managed Service Provider (MSP) operations
• Comprehensive understanding of contingent workforce guidelines and best practices, as well as contingent workforce risk and compliance strategies
• Self-directed, detailed oriented problem solver with demonstrated experience in developing and improving processes
• Strong communication and interpersonal skills
• Bonus points: Experience working in any Vendor Management System (VMS)
• Bonus points: Experience in data analysis, with the ability to review complex datasets and extract key insights to inform strategic decision-making

Benefits:

• Great medical, dental, and vision insurance options
• Mental health benefits
• Family building benefits
• In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
• 401(k) plan to help save for your future
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Pre-tax commuter benefits
• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

This role will be in-office on a hybrid schedule - Team Members will be expected to work in the office 3 days per week on Mondays, Thursdays and a team-specific third day. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year.

The expected base pay range for this position in the Nashville area is $68,880-$86,100. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.