About the Role
As a Group Leader, you will be the primary liaison and guide for groups of MBA students and professors visiting Panama City. This role involves much more than just guiding; you’ll be responsible for making their experience in Panama City informative, seamless, and memorable. Working directly with our clients, you’ll lead them to business meetings, guide them on cultural tours, and share your passion and knowledge about the city, providing them with unique insights into Panama City business environment and cultural heritage.
In addition, you’ll manage and coordinate final logistics for each group’s activities, which include communicating with bus drivers, reconfirming business meetings, managing dietary restrictions in group meals, and quickly resolving any unexpected issues that arise. We’re looking for resourceful, knowledgeable, and enthusiastic freelancers available on a project basis to work with us whenever groups are in town.
This position requires flexibility, as groups typically stay for a full week, and schedules often include evenings and weekends.
Key Responsibilities:
- Serve as the primary point of contact for each group from arrival to departure.
- Guide and engage participants through business meetings, cultural tours, and local experiences.
- Coordinate logistics such as transportation, meeting confirmations, and dining arrangements.
- Quickly address and resolve any unexpected issues to ensure smooth operations and client satisfaction.
Requirements:
- Certified Tour Guide License is a plus.
- Passion for Panama City: Enthusiastic about sharing the destination’s unique history, culture, and local insights with international visitors.
- In-depth Local Knowledge: Extensive knowledge of the destination’s demographics, economy, business scene, culture, and neighborhoods.
- Fluent English Communication: Strong verbal communication skills to effectively engage with an international audience.
- Excellent Time Management: Punctual, reliable, and attentive to detail.
- Group Leadership Skills: Confident in leading groups using both public and private transportation.
- Client-focused Approach: Committed to delivering outstanding client satisfaction.
- Proactive and Independent: Able to take initiative, solve problems independently, and manage time effectively.
Why Join Us?
This role offers a unique opportunity to connect with diverse international groups and share your knowledge and love Panama City. As a project-based freelancer, you’ll enjoy the flexibility to balance this role with other commitments while gaining valuable experience in cross-cultural engagement and client relations.
What We Do
Austral Group is an educational services firm that organizes global business immersions and consulting experiences for MBA and EMBA programs around the world. We design and deliver high-impact educational content, customized academic travel with seamless logistics, and cultural activities that provide an unforgettable immersion experience.
Austral Education Group offers business students the opportunity for personal interaction -whether online or in-person- with senior executives from multinational corporations, renowned economists, senior government officials, and entrepreneurs shaping the business environment worldwide.
