Program Coordinator - Communications, First Year Experience

Posted 4 Hours Ago
Be an Early Applicant
Campus, IL, USA
In-Office
22-28 Hourly
Junior
Professional Services • Social Impact
The Role
Coordinates communications supporting First Year Experience initiatives, including newsletters, social media, websites, publications, conference communications, and inquiry management. Maintains digital channels and communication records, responds to students, families, and campus partners, reviews and updates materials, troubleshoots routine communication and technology issues, and supports recurring academic program communications and special projects.
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Job Title:Program Coordinator - Communications, First Year Experience

Department:Undergraduate Education | Academic Success Programs

The Program Coordinator - Communications, First Year Experience (FYE) in Undergraduate Education administers communication systems, processes, and operational functions that support the implementation of core First Year Experience initiatives, including FYE News, social media, websites, and the Focusing on the First Year conference. Serves as a primary communication resource for students, families, campus partners, and university stakeholders by coordinating communications, responding to inquiries, maintaining digital channels, and facilitating dissemination of program information. Maintains communication records, websites, publications, social media accounts, inquiry management processes, and other recurring communication functions that support accurate, timely, and consistent communication across academic cycles. Applies professional knowledge and judgment to administer established communication processes, review communication materials, identify communication updates, troubleshoot communication- and technology-related concerns, and resolve routine participant and information-related issues. Supports the implementation of First Year Experience programs through administration of communication channels, publication processes, website maintenance, social media operations, inquiry management, and communication coordination activities. Utilizes university systems and technology platforms to maintain communication resources, manage inquiries, support communication processes, and ensure continuity across recurring First Year Experience initiatives. Responds to inquiries from students, families, and campus partners and completes special projects and other duties as assigned.

Additional Information:

The pay range for this job profile is $21.59 - $28.00 per hour. The offer for this position will fall within this range based on internal equity, unit's available budget, and the candidate's qualifications.
MINIMUM REQUIRED QUALIFICATIONS

Bachelor's degree or equivalent experience. 2 years of relevant experience required. 2-4 years of relevant experience preferred.
CAREER ROADMAP:
FUNCTION: Academic Administration

SUB-FUNCTION: Academic Success and Enrichment

CAREER BAND: Individual Contributor - Specialized

CAREER LEVEL: S2

Location:Student Academic Services (0160)

Position Type:Regular

Scheduled Hours:40

Shift:First Shift

Final candidates are subject to successful completion of a background check.  A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability. 

Skills Required

  • Bachelor's degree or equivalent experience
  • Two years of relevant experience
  • Two to four years of relevant experience
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The Company
31,123 Employees
Year Founded: 1870

What We Do

The Salmon P. Chase Center for Civics, Culture, and Society was established by the State of Ohio in 2023 to research and teach the historical ideas, traditions, and texts that have shaped the American constitutional order.

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