The Role
Supervises the implementation and delivery of program and case management services within correctional facilities. Ensures evidence-based service delivery, customer service standards, staff training, and program quality. Requires collaboration with clients, families, staff, and regulatory agencies. The role may involve extended hours, including evenings and weekends, to meet organizational needs.
Summary Generated by Built In
Location: Norfolk, MA - Massachusetts Department of Corrections
Schedule: Full-time, 40 hours per week
Pay rate: $61,000/annually
Benefits:
- Health, dental, vision insurance/additional voluntary insurances
- Company-paid life insurance/employee assistance programs
- Generous paid time off accrual
- Tuition reimbursement/loan repayment options
- 401k with company match up to 7%!
- Discounts on wide array of services/entertainment nationwide
The Program Administrator is responsible for:
- Supervising the implementation and delivery of program and case management services within the designated sites, facilities and modalities.
- Ensuring program services are delivered in accordance with evidence- based and Spectrum’s best practices; ensures service elements foster an atmosphere of customer service and excellence in service delivery
- Checking that all program staff is highly trained and proficient in the delivery of the service elements.
- Working the hours required to meet the business needs of the organization including the ability to work more than 40 hours in a work week which may include evening and weekend programming.
Qualifications:
- BA/MA or 3 years equivalent experience in criminal justice, human services, education or closely related field required
- DOC experience and/or Alcohol/ Drug certification preferred
- Minimum of one year of supervisory experience in counseling preferred
- Minimum of three years of experience in a substance use, mental health, or other related behavioral health program required
- Working knowledge of Microsoft Word and Excel preferred
- Must display the use of appropriate independent judgment to determine appropriate course of action in resolving problems and in emergencies
- Must be able to express self adequately in written and oral communication and to communicate effectively in an interdisciplinary, culturally diverse setting with clients, families, staff and regulatory agencies
Skills Required
- Bachelor’s or master’s degree, or three years of equivalent experience, in criminal justice, human services, education, or a closely related field
- At least three years of experience in a substance use, mental health, behavioral health, or related program
- Experience with the Department of Corrections and/or alcohol or drug certification
- At least one year of supervisory experience in counseling
- Working knowledge of Microsoft Word and Excel
- Ability to exercise independent judgment when resolving problems and handling emergencies
- Effective written and oral communication skills in interdisciplinary and culturally diverse settings
- Ability to work more than 40 hours per week, including evenings and weekends, as needed
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The Company
What We Do
Spectrum Health Systems, Inc. is a private, non-profit provider of evidence-based treatment for substance use and mental health disorders, offering the largest continuum of addiction treatment in New England.
