We are seeking a highly skilled and motivated Data Analyst to join our team at Contentsquare. In this role, you will play a crucial part in our value creation and innovation efforts. Collaborating closely with our UX/UI Designers and Customer Success Managers, you will undertake various data analysis projects and services for our clients.
As an analyst, you will possess excellent listening and communication skills, enabling you to understand and persuade key decision-makers on the client side. Leveraging your expertise, your primary objective will be to transform data into compelling stories through clear and precise data visualisations in a timely and efficient manner.
Examples of the analyses you will conduct for our clients include product page analysis, addressing specific questions such as high cart drop-off rates, developing dashboards, benchmark services, and clustering, among others.
Please Note: the working days for this role would be Monday - Friday.
What you'll do:
- Provide tailored services to our clients.
- Understand your client's business questions and devise impactful and creative methods to answer them using data.
- Create comprehensive UX analysis reports using raw data and Contentsquare's extracted data.
- Present your analysis findings to clients.
- Establish yourself as an expert in Contentsquare and its data.
- Conduct exploratory analysis to identify opportunities for new features.
- Contribute to product evolution by defining specifications, prioritizing roadmap items, and suggesting improvements.Serve as a point of contact for insight generation and data reliability for internal resources such as Customer Success, Product team, and R&D.
- Innovate and develop new analysis methodologies and data visualizations.
- Being part of the Professional Services team, you will be operating in a consultancy type model with a billability target to meet.
What you'll need:
- 1-3 years of experience in a related position.
- SQL experience.
- Excellent oral and written communication skills in English.
- Strong passion for data, numbers, and storytelling.
- Ability to work independently, demonstrating thoroughness and delivering results in an organized manner.
- Comfortable operating in a fast-paced, technically challenging, and data-driven environment.
- Proficiency in data visualisation and the ability to communicate insights through data.
- Business-oriented mindset with a consultative approach towards clients.
Nice to haves (but not required):
- Prior professional experience in eCommerce, Analytics, A/B testing, or data-oriented businesses.
- Degree in a related field
- Python or coding experience.
- Understanding of web performance and metrics that influence it.
- Oral and written fluency in additional languages, particularly French, Spanish, Italian and German will be an added advantage.
Top Skills
What We Do
Contentsquare is a digital experience analytics company dedicated to better customer understanding and making the digital world more human. We power more human experiences through understanding, action, and trust.
Since our founding in France in 2012, we have grown to be a truly global team, representing more than 72 nationalities in offices around the world, including New York, Texas, Colorado, London, Paris, Munich, Barcelona, Amsterdam, Tel Aviv, Tokyo, Singapore, and more.
In 2022, we raised $600M in Series F funding. In 2023, we were recognized as a certified Great Place to Work in 5 countries. In 2024, Heap and Hotjar joined the Contentsquare Group, strengthening our analytics platform to provide a 360 view of users' digital experience and to provide end-to-end service to the global market — from entrepreneurs and SMBs/growth companies to Enterprises.
Do you want to learn, innovate and contribute your unique perspective to an industry leader? Join the team dedicated to bringing more human analytics to the world!
Why Work With Us
Contentsquare has a track record of success over the past 12 years, yet we operate with the agility of a startup, providing a huge opportunity to make a big impact. We offer generous paid time off plans, as well as flexibility with in-office and remote hybrid work options to make sure employees are at their best, inside and outside of work.
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