Production support

Reposted 22 Days Ago
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New York, NY, USA
In-Office
Mid level
Information Technology
The Role
Provide L1/L2 Production Support for Mulesoft implementations, involving root cause analysis, coding fixes in Java/Spring, and triage calls with teams.
Summary Generated by Built In
Company Description

Spruce InfoTech is the leading service provider in the fields of project management, architecture design, installation, implementation and administration of EPM and BI projects. Our team of experts provide with proven industry solutions that help our clients to have better understanding of the business and aides in decision making. We provide our clients with various services that help them to manage, control and transform their businesses by employing new age technology solutions that are cost effective and productive in nature. Our team members have huge experience in different types of enterprise solutions like that of Oracle Enterprise Performance Management (aka Hyperion), OBIEE and TIBCO.

Job Description

Technical Skills: 

Ø Mulesoft cloudhub/ESB

Ø Mule AnyPoint Studio runtime 3.6.1

Ø Java/Spring Experience

 Details: 

                     i. Experience of Mule AnyPointStudio runtime 3.6.1

                   ii. Experience of Mulesoft On-Premise/Cloudhub and deployments

                  iii. L1/L2/L3 Production Support project experience

                 iv. Need to run triage calls with multiple teams and bring the production issues to a closure

                   v. Root cause analysis, fixes, changes and provide workarounds

                 vi. Coding in Mule involves Java/Spring, so experience in Java/Spring is needed

                vii. Data transformation knowledge using Datamapper, xslt, java code

              viii. Good problem solving and analysis skills


Project Activities:

Production support L1 and L2, admin activities, defect triaging, addressing service requests and incidents, fixes involving Coding, unit testing, Integration Testing and E2E testing.


Software:

AnyPoint Studio Mule runtime 3.6.1

Additional Information

Role : Production support

Location : NYC

Duration of Hiring 6 months

Skills Required

  • Experience of Mule AnyPoint Studio runtime 3.6.1
  • Experience of Mulesoft On-Premise/Cloudhub and deployments
  • L1/L2/L3 Production Support project experience
  • Root cause analysis, fixes, changes and provide workarounds
  • Coding in Mule involves Java/Spring
  • Data transformation knowledge using Datamapper, xslt, java code
  • Good problem solving and analysis skills
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The Company
HQ: Exton, Pennsylvania
257 Employees
Year Founded: 2011

What We Do

Spruce InfoTech, a leading IT firm, offers innovative and cost-effective solutions to help clients manage and transform their businesses. Our services are designed to guide companies of all sizes, from small businesses to Fortune 500 organizations, in maximizing their IT investment while reducing technology costs. Our team of experts has extensive technical knowledge in enterprise solutions, which helps organizations transform these solutions into a strategic asset that can drive new revenue and improve business operations. Below are some of our achievements..! Spruce InfoTech Ranked on Inc. 5000 List of America's Fastest-Growing Private Companies for Four Years in a Row. ( 2017 - #Inc 441, 2018 - # Inc 271, 2019 - #Inc 629 and 2020 - #Inc 1182) TechServe Alliance Excellence Award in 2018 and 2019 for outstanding performance, productivity and a commitment to continuous improvement in IT & engineering staffing & solutions. Entrepreneur 360 Award based on impact, innovation, growth, leadership and business valuation. #Fastest Growing Philadelphia 100 Region Private Company in 2017, 2018 and 2019 – Recognized by Wharton Business School and Philadelphia Media Network. #35 America’s fastest-growing IT Management Company by Inc. Magazine – 2017 #7 America’s fastest-growing IT Management Company by Inc. Magazine - 2018 #29 America’s fastest-growing IT Management Company by Inc. Magazine - 2019 Our Commitment : We are committed to efficiently providing qualified associates to fit our client needs within the given timelines.

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