Production Support / Application support

Reposted 2 Months Ago
Be an Early Applicant
Toronto, ON, CAN
In-Office
Mid level
Information Technology • Professional Services • Software • Consulting
The Role
Provide production and application support using SQL and Unix. Write DB/SQL scripts, perform Java scripting, troubleshoot escalations, identify root causes, coordinate fixes with teams, plan promotions during testing, and provide shift/extended support. Knowledge of Netezza, Datasynaps, and GemFire is beneficial.
Summary Generated by Built In
Company Description

System Canada resources have a broad range of skills in different technologies. The large skill-set has been made possible by a conscious focus on strengthening our skills base. Every person selected for our team brings something new, something that adds to our offerings. We learn continuously, both on the job and through formal training programs.

Visit us at: http://www.SystemCanada.com

System Canada is an equal opportunity employer.

Job Description

Primary skills: Production Support / Application support . SQL , Unix

a. Ability to write DB scripts , sql scripts etc

b. Java Scripting

c. Knowledge of Netezza , Datasynaps , Gem fire is an added advantage

Mandatory skills

1. Excellent communication skills - the associate being the main contact

for production escalations, communicating with offshore members, business

partners and other stakeholders.

2. Determining root cause and then delegating to correct resource(s) for

investigation.

3. Takes ownership and will follow up until resolution to deliver such

batches

4 Provide consultation and design input for user requirements, functional

specifications, data analysis, and testing strategies

5. Plan and coordinate promotions during parallel and user acceptance

testing phase.

6. Ability to work in shifts and do extended support in case of any

emergencies.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • Production Support / Application Support experience
  • Strong SQL skills and ability to write DB/SQL scripts
  • Unix experience
  • Java scripting
  • Excellent communication skills for handling production escalations and stakeholder interaction
  • Ability to determine root cause and delegate to appropriate resources
  • Ownership of incidents and follow-through until resolution
  • Consultation and design input for user requirements, functional specifications, data analysis, and testing strategies
  • Plan and coordinate promotions during parallel and user acceptance testing
  • Ability to work in shifts and provide extended support during emergencies
  • Knowledge of Netezza, Datasynaps, GemFire
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The Company
Year Founded: 1999

What We Do

System Canada Technologies is a leading technology solutions provider specializing in software development, IT consulting, and systems integration. Dedicated to delivering innovative and efficient services across various sectors, the company utilizes a customer-centric approach to tailor bespoke software applications to meet unique client needs. Their mission is to empower organizations through technology, enhancing operational efficiency and driving business growth through professional expertise.

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