The Role
Prepare seller listings and photos for live auctions, coordinate informational updates, and serve as the primary seller contact before launch. Provide responsive customer support, resolve concerns, prioritize a large pre-launch queue, and maintain listing history as work moves across teams. Complete daily assignments while handling confidential information with discretion and contributing to additional projects as needed.
Summary Generated by Built In
What You’ll Do
- Prep listings for launching as live auctions, including:
- Creating an inventory of seller submission data and photos.
- Organizing photos in accordance with BaT standards.
- Working with sellers and team members on adding informational updates to listings.
- Act as the point of contact for sellers during the initial stages of listing creation up to the point of auction go-live and responding to sellers in a timely and professional manner
- Provide customer support such as answering questions, giving advice or tips, and addressing seller concerns/worries.
- Handle and prioritize work on a large queue of listings in various stages prior to the listing going live in auction.
- Shepherd listings through the system and serve as the “original expert” on the history of a listing as it is touched by other teams.
- Complete assigned work queue on a daily basis.
- Additional duties and projects as needed.
Who You Are
- Excellent interpersonal skills: High level of motivation, integrity, and warmth.
- Methodical organization: Ability to manage many different stakeholders and projects in a fast-paced environment.
- Trust and tact: Handle sensitive and confidential information with discretion.
- Solutions-oriented: Resolve conflict independently with patience and empathy but know when to ask for guidance.
- Can-do attitude: Flexible and eager attitude toward helping with company needs as they arise.
- Domain knowledge a plus: Interest in the kind of vehicles we feature on BaT each day.
Skills Required
- Excellent interpersonal skills, motivation, integrity, and warmth
- Methodical organization and ability to manage multiple stakeholders and projects in a fast-paced environment
- Ability to handle sensitive and confidential information with discretion
- Ability to resolve conflicts independently with patience and empathy and know when to seek guidance
- Flexible, helpful, can-do attitude
- Interest in or knowledge of featured vehicles
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The Company
What We Do
Hearst Magazines International is Hearst Magazines’ global media division, managing owned businesses, joint ventures, and licensing partners across dozens of countries. It brings iconic lifestyle, entertainment, fashion, and luxury brands to audiences through print magazines and digital, social, and video platforms, while also creating live events and experiences. Its portfolio spans more than 200 international editions and serves millions worldwide.
