About this role
Team Overview
Production Solutions, within the Data Solutions pillar of Aladdin Data, is responsible for the technical configuration, day-to-day user support, and overall client experience of Aladdin’s Data & Analytics enterprise platform. This platform serves as a utility-grade data factory and service toolkit designed to meet the diverse needs of the Aladdin community.
The team partners closely with Operations and Engineering to enable products and features for clients. Key areas of focus include expanding the enterprise data asset catalog, developing institutional data domain expertise, enhancing data quality intelligence, and extending data solutions capabilities to solve complex client data challenges. Through direct engagement with vendors and business partners, the team helps ensure the Data & AI organization continues to deliver exceptional client experiences and business value in a rapidly evolving market.
Role Description
The Production Solutions Chapter is responsible for the technical configuration required to support clients on Aladdin’s Data & Analytics enterprise platform, as well as for facilitating updates to the operating environment for existing users. The team works closely with stakeholders to understand business requirements and design scalable, repeatable solutions that integrate with multiple data sources and support enterprise-wide self-service needs.
This growing team consists of skilled Business Analysts who apply standard BA methodologies, supported by a strong understanding of BlackRock’s organization, processes, and technology. The team is seeking an Associate to support the expanding BlackRock and Aladdin client pipeline, as well as the growing existing client base.
In this role, you will leverage your understanding of Aladdin’s Data & Analytics platform to design and deliver innovative client solutions. You will be responsible for the technical design, build, and implementation of the platform in close collaboration with partner teams such as BlackRock Solutions (BRS) and end users. You will also act as a feedback channel to Process Engineering, helping to continuously enhance analytic capabilities and deliver best-in-class solutions.
The ideal candidate thrives in fast-paced, ambiguous environments, thinks creatively, takes initiative, and is comfortable working under tight deadlines and scrutiny.
Key Responsibilities- Provide ongoing support for the production processes that power the Aladdin Data Factory, including the installation of customizable analytics and reporting solutions
- Own day-to-day configuration for new and existing clients on the Data & Analytics platform, including milestone tracking, action item management, and stakeholder coordination
- Develop in-depth knowledge of Aladdin functionality to ensure clients fully leverage the platform’s capabilities
- 2+ years of experience in client service or client implementation roles
- Proven ability to multitask and manage cross-functional projects in a fast-paced environment
- Strong curiosity and drive to understand processes, with creative problem-solving skills and an eagerness to learn new technologies
- Demonstrated critical thinking skills and experience using technology to solve problems at scale
- Outstanding academic achievement, with a degree in business, computer science, economics, finance, mathematics, or a related quantitative field
- Excellent communication and presentation skills, with the ability to explain complex concepts clearly and concisely
- Programming experience in Python or Perl is a plus, but not required
- Experience with SQL, Power BI, and ServiceNow (SNOW) is a plus
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Top Skills
What We Do
As the world’s largest asset manager, BlackRock partners with investors around the globe to help them (and those on whose behalf they invest) plan for life’s most important goals – like retirement, home ownership and their children’s education. Our clients range from governments, foundations and other large institutions to those investing on behalf of individuals, including firefighters, nurses, teachers and factory workers.
BlackRock was founded with the idea of creating a better asset management firm — one that was purpose-driven, focused on clients and risk management, and propelled by data and technology. Our breakthrough Aladdin® platform is BlackRock’s technological backbone, helping investors see and manage their whole portfolios in one place – from constructing investments to monitoring risk and executing trades. Used by hundreds of external institutions around the world, Aladdin combines powerful analytics and a common language to help investment teams make faster, more informed decisions across public and private markets. It’s a key part of our business and one of the reasons we’re trusted to manage more assets than any other investment manager today.
At BlackRock, we challenge conventions and raise the bar for what’s possible. We harness technology to unlock new solutions, simplify complexity, and deliver investment strategies that meet people where they are. Whether it’s retirement planning, wealth building or navigating market shifts, we’re here to help clients invest more easily, more affordably and with more choice as we chart a path toward financial well-being together.
Learn more: Careers.BlackRock.com
Why Work With Us
Without our people, technology is irrelevant. When we combine the power of people with the power of technology, we amplify our ability to create better outcomes for our employees, clients, shareholders and society alike.
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BlackRock Teams
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
BlackRock has 25,000 employees across more than 100 offices in over 40 countries around the world.
