Logistics Appointment Coordinator (Customer Service & Project Scheduler)
Knoxville, TN | Full-Time | $16/hour
About Master Foundation & Crawl Space Repair
Master Foundation & Crawl Space Repair is East Tennessee’s leader in basement waterproofing, foundation repair, crawlspace solutions, and concrete leveling. Since 2008, we’ve proudly helped homeowners create safer, healthier spaces. With industry-leading training and an employee-first culture, we empower our team members to thrive.
What You’ll Do
- Schedule and coordinate customer appointments for residential & commercial projects
- Serve as the main point of contact for customers, providing updates and resolving concerns
- Manage project paperwork and maintain accurate client records
- Partner with production teams to ensure smooth project execution
- Support leadership in process improvements and operational excellence
What We’re Looking For
- 1+ years of customer service and appointment scheduling experience
- High school diploma or GED preferred
- Strong communication and interpersonal skills
- Detail-oriented with strong organizational ability
- Proficiency in Microsoft Office; ability to learn new software quickly
- 18 years of age or older
Why You’ll Love Working Here
- Competitive Pay: $16/hour
- Medical, Dental, Vision Insurance + More
- 401(k) with Company Match
- Paid Time Off + Holidays
- Employee Assistance Program
- Monday–Friday Schedule (8:00 AM – 5:00 PM)
- Supportive, team-oriented environment with growth opportunities
Join Our Team
If you’re organized, customer-focused, and thrive in a fast-paced environment, this is your chance to grow your career with a trusted company that values people as much as results.
Skills Required
- 1+ years of customer service and appointment scheduling experience
- High school diploma or GED
- Strong communication and interpersonal skills
- Detail-oriented with strong organizational ability
- Proficiency in Microsoft Office; ability to learn new software quickly
- 18 years of age or older
What We Do
Master Foundation and Crawl Space Repair is a specialized home improvement contractor serving East Tennessee, Virginia, and Georgia. The company provides professional solutions for basement waterproofing, foundation repair, and crawl space encapsulation. They focus on delivering permanent fixes for leaky basements, sinking or settling foundations, and structural issues, operating as a member of the Basement Systems network to ensure high-quality, warrantied results.
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