The Role
The Production Manager oversees daily operations, manages production schedules, leads teams, and drives continuous improvement in quality and safety standards.
Summary Generated by Built In
JMA is restoring U.S. leadership in wireless technology at a critical time in the transition to 5G. It makes the world’s most advanced software-based 5G platform, designed, coded, and manufactured in Syracuse, NY at the only U.S.-owned 5G factory in the country.
Across its global tech centers, JMA makes 5G possible for organizations with the most critical connectivity demands in the world. JMA’s technology is ushering in a new era of connectivity for leading mobile carriers, the most iconic stadiums, major universities, leading healthcare centers, the busiest transit centers, and the U.S. Military.
5G is more than another G on your phone — it is a generational opportunity to change the way the world operates. Join the industry’s fastest growing technology company to shape that future today.
The Production Manager will ensure the execution of daily production operations by leading teams, sustaining lean systems, and driving cross-functional alignment to meet safety, quality, delivery, and cost objectives in support of company strategy and customer satisfaction. This position will work onsite at the Liverpool, NY location and report to the Director of Production.
Essential Duties and Responsibilities
- Operational Execution:
- Lead daily production operations to meet safety, quality, delivery, and cost targets across assigned product lines.
- Own production scheduling, staffing allocation, labor planning, and daily throughput management.
- Monitor real-time KPIs and production dashboards; proactively remove bottlenecks and escalate barriers with data-driven recommendations.
- Ensure adherence to standard work, process stability, and takt-based production flow.
- Leadership & People Development:
- Coach and develop supervisors and team leads in Leader Standard Work, Gemba leadership, and problem-solving behaviors.
- Build a high-performance culture of accountability, engagement, and continuous learning.
- Foster talent development and succession planning within production teams.
- Provide leadership presence across all shifts to ensure alignment and execution continuity.
- Lean Systems & Continuous Improvement:
- Sustain and continuously improve daily management systems, tier boards, and visual plant tools.
- Lead Kaizen activities focusing on waste elimination, FPY improvement, labor efficiency, and flow optimization.
- Ensure consistent execution of 5S and safety practices; audit and enforce standards.
- Champion cross-functional improvement initiatives with Maintenance, Engineering, Quality, and Materials.
- Quality, Safety & Compliance:
- Ensure compliance with safety standards, escalation protocols, and corrective actions.
- Own FPY improvements, scrap reduction efforts, and layered process audit participation.
- Partner with Quality to drive root-cause investigations and verified corrective actions.
- Communication & Cross-Functional Collaboration:
- Lead Tier 2 daily accountability meetings and ensure timely closure of actions.
- Collaborate with Planning & Logistics to align material flow with takt and schedule.
- Communicate production health, risks, and recovery plans to leadership clearly and concisely.
- Act as backup to the Director of Production for operational decision-making.
- Strategic Alignment & Culture Leadership:
- Champion JMA’s DNA and culture transformation through visible leadership and consistent behaviors.
- Promote a culture of alignment, teamwork, and data-driven decision-making across departments.
- Role-model conflict-resolution, respectful debate, and collaborative problem solving.
Qualifications
- A Bachelor's degree preferred or equivalent experience of 8 years of leadership experience in a high-volume environment.
- A minimum of 5-8 years in production or manufacturing leadership.
- Preferred certifications: CSCP, CPSD, CPSM, CPIM.
- Six Sigma Green or Black Belt Certification.
- Proven track record in global contract negotiations.
- Skillful in unifying global supply chain structures.
- Strong analytical prowess with a focus on data-informed decisions.
- Exceptional negotiation, relationship-building, and communication abilities.
- Fluency in Microsoft Office Suite and pertinent ERP systems, with a preference for SAP.
- Established expertise in team leadership, mentorship, and capability enhancement.
#LI-AC1
At JMA, our people are deeply committed to their work and we provide benefits to match. When you join JMA you have immediate access to everything you need. Whether you're looking for employee discounts, financial, legal and/or childcare resources and support, we have you covered. We believe in providing comprehensive health and wellness coverage along with monetary rewards towards health goals, in addition to numerous company-provided personal protection benefits at no additional cost to you.
At JMA, we don’t just accept differences — we embrace them. JMA is proud to be an equal opportunity workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristic.
Top Skills
Erp Systems
Microsoft Office Suite
SAP
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Wireless technology now impacts nearly every aspect of daily life around the world. As the fastest-growing global tech company, JMA Wireless designs and delivers cutting-edge wireless technology solutions that modernize how people learn, work, live and play, like never imagined. We power today’s leading industries through next-generation software-based 5G, private wireless networks, 5G-ready antennas and connectors, and advanced indoor 5G capabilities — all manufactured in the U.S. Our headquarters, along with the first-of-its-kind 5G campus, are located in Syracuse, NY, with innovative tech hubs around the world. Join our team to shape the future of wireless technology and elevate how people experience the world!
JMA designs and builds next-generation communication systems, delivering the industry’s most powerful technologies enabling 4G LTE, 5G, CBRS, and LAA on networks worldwide. JMA XRAN™ leads the industry with the only 100 percent software-based RAN platform, combined with TEKO™, NWAV, and RF distribution technologies. JMA’s millimeter-wave IOTA platform provides a best-in-class radio footprint for indoor 5G deployments.
