Production Lead

POSITION EXPECTATION 

Position Summary  

​​​​To lead the Salvage Production through management of the salvage process and production schedule. Coordinates with Dock Leads and Forklift Leads to maximize the efficiency and effectiveness of all distribution operations.  The overall goal is to meet production and distribution requirements to maximize salvage sales by exceeding daily production quotas and managing product flow.  ​ 

Responsibilities  

• Completes all related paperwork and reports in an accurate and timely manner.  

• ​​Serves as liaison between the Production area and Forklift to provide exceptional process flow in meeting the warehouse production goals.  

• ​​Serves as liaison between the Production team and the Salvage Buyer coordinator to ensure that load outs of salvage product are produced and ensure effective and efficient flow of product.  

• ​​Standardizes through written procedures and training the most efficient use of labor in each assigned area with daily standards of performance.  

• ​​Makes timely adjustments to increase salvage efficiency and quality based upon daily results.  

• ​​Acts as point of contact for daily Salvage buyers. Ensure contract requirements are fulfilled. Manages payment collection, and maintain appropriate paperwork required for daily pick-ups and sales.  

• ​​Assists in any other projects or tasks as determined by management.​ 

Core Competencies  

Job Knowledge 

Possesses comprehensive, functional and technical knowledge and skills to perform at a high level of accomplishment. Discerns how the job relates to other functions within the department and Goodwill operations.  Follows policies, procedures, and safety protocols. 

Dependability 

Meets deadlines and works autonomously.  Focused, punctual, and maintains consistent 

attendance.  Accountable and can be relied upon during challenging and unexpected  

situations. 

Service Oriented 

Supports, assists, and advises internal and external customers in a timely manner displaying proactive and reactive behaviors. Demonstrates productive verbal and listening skills.  Establishes and maintains effective relationships.  Meets quality standards and evaluates customer satisfaction and results.   

Teamwork 

Works collaboratively and respectively with others and is sensitive to team member  

engagement. Communicates openly seeking and providing support.  Shares knowledge,  

provides assistance, and contributes well as a leader, facilitator, or participant. Accountable 

to team. 

Job Specific Competencies  

Productivity 

Effectively problem solves while managing workload and time.   Work produced in an accurate, consistent manner. Prioritizes and efficiently meets goals, objectives and deadlines.  Assists others to ensure productivity.  Makes a meaningful difference. 

Decision Making 

Identifies and evaluates critical factors and alternatives. Anticipates outcomes and foresees logical consequences.  Navigates risks and uncertainty.  Seeks input from others.  Persistent and makes difficult decisions objectively and pragmatically. Sought after for advice and solutions. 

Administrative Skills 

Utilizes effective written and verbal communication skills.  Versed in computer functionality, software, and technology trends. Exhibits efficient organizing, planning, problem solving,  and scheduling skills.  Effective in prioritizing and multitasking. 

Communication 

Possesses effective verbal/non-verbal, written, listening, and digital skills. Articulates complex and simple thoughts proficiently with colleagues, supervisors, direct reports, and customers. Effectively persuades and affects change.   

Education, Experience, and Requirements 

• ​​​​High school diploma or equivalent.​ 

Environmental Factors  

• ​​​Due to the donation of materials, dust and animal hair may be present in the Warehouse throughout the year. Ninety percent of the duties are performed in the Goodwill Distribution Center with concrete flooring that has quasi-regulated temperatures. Ten percent of the duties involve being outside receiving donation deliveries or possibly loading/unloading a vehicle. Exposure to heat, cold, dust, and sometimes humidity is a possibility. The Warehouse environment includes working with limited air conditioning or heat. ​​ 

​​Physical Factors 

• ​​The position is generally standing and walking; some bending, kneeling, pushing, pulling, and lifting will be required when dealing with merchandise or donations. 

• ​Must be able to lift/carry 100 pounds.  

• ​Must be able to push/pull up to 100 pounds.​