JOB SUMMARY
Responsible for firsthand communication with customers and use of customer portals as needed. This includes building and executing expedite plans throughout the value stream. Issues/tracks work orders and ensures work orders are moving through the work centers per ERP schedule. This position is also responsible for expediting, prioritizing, monitoring and controlling aging work orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned. To perform this job suc-cessfully an individual must be able to perform each essential duty satisfactorily.
• Release work orders
• Track WIP through production process
• Identify constraints and elevate issues impacting customer delivery
• Work with OSP and Purchasing to confirm/align need dates and set priorities
• Coordinate customer shipments
• Coordinate with Quality on NCMR’s and other quality issues
• Coordinate with Engineering on requirements and BOM/WO related changes
• Provide delivery status to customers
• Work with customers on schedule relief and delivery metrics
• Coordinate customer returns and replacement
• Create and coordinate execution of expedite plans
• Access and update Customer portals
• Facilitate meetings to support Customer deliveries as needed
• Review and act on changes identified during contract review (COA)
• Utilize and update tools needed when ERP is not sufficient to manage parts/programs
• Consignment Inventory Management
QUALIFICATIONS, EXPERIENCE AND EDUCATION REQUIREMENTS
• High School Diploma or Equivalent
• Intermediate Skills - Microsoft Office Suite
• 1+ years of Production Control or Customer Service in Aerospace Industry
Physical Demands - General Activities
Regularly
Frequently
Occasionally
Sitting
x
Standing
x
Walking
x
Climbing/Balancing
x
Reaching - with arms and hands
x
Stooping/Kneeling/Crouching/Crawling
x
Hearing
x
Feeling/Touching
x
Near/Far Visual Acuity
x
Physical Demands - Lifting Requirements
Regularly
Frequently
Occasionally
Lifting/Moving up to 10 lbs
x
Lifting/Moving up to 25 lbs
x
Lifting/Moving up to 50 lbs
x
This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.
“B&B Manufacturing Co. is an Equal Opportunity/Affirmative Action employer and all qualified applicants will re-ceive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other characteristic protected by law.”
Skills Required
- High School Diploma or Equivalent
- 1+ years of Production Control or Customer Service in Aerospace Industry
- Intermediate Skills - Microsoft Office Suite
What We Do
Founded in 1959, B&B Manufacturing Co., Inc. is a leading producer of complex machined parts, assemblies, and kits for the aerospace, military, and semiconductor industries, specializing in custom laser cut metal parts with services including bending, welding, powder coating, and machining.
