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We're committed to bringing passion and customer focus to the business.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
We are seeking a proactive and hands-on Production Support to support daily manufacturing operations by ensuring smooth production flow and timely issue resolution. This role works closely with both Production and Engineering teams, focusing on operator training, routine failure analysis, production control, and supporting engineering activities including New Product Introduction (NPI). The ideal candidate is responsive, detail-oriented, and able to work effectively in a fast-paced manufacturing environment.
Key Responsibilities
Provide daily operational support to Production and Engineering teams to ensure smooth and efficient workflow
Train and onboard new operators, ensuring proper understanding of work instructions, processes, and quality standards
Perform routine failure analysis (FA), identify issues, and support disposition to resolve production problems in a timely manner
Monitor and control production activities to ensure output targets, quality, and delivery requirements are achieved
Support engineering requests, including process improvements and New Product Introduction (NPI), ensuring smooth execution
Coordinate with engineers and supervisors to troubleshoot production or yield-related issues and implement corrective actions
Track and report production performance, issues, and improvements to relevant stakeholders
Ensure compliance with standard operating procedures (SOP), work instructions, and quality requirements
Maintain accurate records and documentation for production and process activities
Follow all safety rules and regulations, use PPE properly, and report unsafe conditions, near misses, and incidents immediately
Qualifications
High Vocational Diploma or higher in Electrical, Electronics, Mechatronics, Business Administration, Accounting, or a related field
2–5 years of experience in manufacturing, production support, or operations roles
Experience in coordinating production activities or supporting shopfloor operations is an advantage
Basic knowledge of production processes, failure analysis (FA), and troubleshooting
Hands-on experience with semiconductor assembly processes is a plus
Ability to follow and interpret work instructions and operational procedures
Good coordination and problem-solving skills
Detail-oriented, proactive, and able to work under pressure in a fast-paced environment
Willingness to learn technical processes and support hands-on production activities
We are an equal opportunity employer and value diversity at our company.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please contact us to request accommodation.
Skills Required
- High Vocational Diploma or higher in Electrical, Electronics, Mechatronics, Business Administration, Accounting, or related field
- 2-5 years of experience in manufacturing, production support, or operations roles
- Experience in coordinating production activities or supporting shopfloor operations
- Basic knowledge of production processes, failure analysis (FA), and troubleshooting
Lumentum Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lumentum and has not been reviewed or approved by Lumentum.
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Equity Value & Accessibility — Equity is positioned as a meaningful part of total compensation, with RSUs frequently framed as a valued component of offers. An employee stock purchase plan with a discount and look-back further reinforces equity access as part of rewards.
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Retirement Support — Retirement benefits are presented as a clear strength, with a 401(k) match and immediate vesting highlighted as supportive features. Auto-enrollment and match eligibility details indicate a structured retirement program for U.S. employees.
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Healthcare Strength — Multiple medical plan options are described, including PPO and HDHP/HSA choices and Kaiser in some locations, suggesting breadth and choice in coverage. Health and well-being programming is also characterized as part of a comprehensive benefits approach.
Lumentum Insights
What We Do
Lumentum (NASDAQ: LITE) is a market-leading designer and manufacturer of innovative optical and photonic products enabling optical networking and laser applications worldwide. Lumentum optical components and subsystems are part of virtually every type of telecom, enterprise, and data center network. Lumentum lasers enable advanced manufacturing techniques and diverse applications including next-generation 3D sensing capabilities. Lumentum is headquartered in San Jose, California with R&D, manufacturing, and sales offices worldwide. For more information, visit www.lumentum.com.
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