Production Associate

Essential Job Duties and Responsibilities

• Pack and ship orders and accurately record data.
• Kit and assemble products and packaging. 
• Set up workstations for each assigned task with limited assistance. 
• Process product returns and evaluation requests.
• Receive incoming mail, process orders and payments.
• Liaise with relevant internal stakeholders and ensure transparent communication. 
• Provide guidance and assistance to entry-level staff within the job area (specifically as it relates to order processing tasks). 
• Continuously update stock and order sheet. 
• Proactively communicate with the sales team to ensure accurate and real time communication with clients about open orders. 
• Ensure that orders are fulfilled accurately and within the promised lead times. 
• Communicate and support partners with queries and order fulfillment. 
• Conduct smartphone setup and updates. 
• Conduct headphone calibration. 
• Complete quality checks. 
• Ensure calibration and measuring equipment is calibrated annually.
• Adhere to work environment and required quality controls
• Ensure compliance records are kept up to date.
• Pick and stock inventory for daily shipment and document as necessary. 
• Highlight areas of concern with systems or processes to improve job area effectiveness. 
• Perform other duties as required.

Requirements

• Excellent reading, writing and verbal communication skills 
• Basic knowledge of computer systems 
• Demonstrated ability to solve problems 
• Keen eye for detail and ability to follow complex written instructions.
• Valid driver's license 
• Physical Requirements: 
• Able to sit, stand, carry boxes and other materials weighing up to 50 lbs. 
• Able to use a pallet jack and other goods transport equipment. 
• Able to load, unload, and drive company vehicles
• High school diploma or equivalent required