Sr. Technical Product Manager at CrowdStreet (Remote)

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Sr. Technical Product Manager: Build Something Meaningful

Role Summary:

We are a growing community of builders, contributing to the next generation of real estate with accessibility, transparency, and social responsibility through our industry-leading investment products. Our Product Management team is not just looking for passionate builders but fellow adventure seekers. Commercial real estate investing is one of the few remaining industries that's still discovering the role that technology has to play in it.

As the Senior Technical Product Manager, you will define and execute the product vision, strategy and roadmap for the next generation of CrowdStreet's technology ecosystem that powers our dual-sided marketplace of investors and real estate sponsors. You will partner directly with the CTO, tech leadership, and your team to dramatically enhance the efficiencies and developer happiness across all of our product teams - quintessential ingredients for our future success. Through your technical expertise and product leadership, CrowdStreet will promote its platform infrastructure and systems to achieve the speed, flexibility and scale necessary to remain competitively agile in this changing, regulated market. Let's build the future of alternative investing into something real.

The Success You'll Build | Primary Responsibilities & Impact

You'll join a progressive Product Management team that strives to embody the latest modern product development principles and methodologies – validating our assumptions, delivering value early, and unlocking the full potential power in the Design/Engineering/Product "triad". You will be the product counterpart to our technical leaders and architects, mastering the customer and our needs while collaboratively pinpointing and solving platform opportunities with Engineering. You will be a customer advocate and champion our long-term technical vision that not only supports the work of multiple product lines but also radically improves the customer experience and results. Achieving this will require influence over authority and partnerships with Engineering, Product, Data, UX, Marketplace Services and Legal & Compliance.

  • Partner with Technology Leadership to establish and evangelize a clear product vision for improving and scaling our technology ecosystem that powers our dual-sided crowdfunding marketplace.
  • Explain an inspiring product roadmap for your product vision that rallies collaborating teams and supports goals.
  • Map out "build vs. buy" options to determine the best path forward that maintains CrowdStreet's platform integrity and accelerates scale.
  • Lead complex technical migrations, legacy code rewrites, and testing and extending scalable solutions for all product teams.
  • Collaborate on and coordinate shared opportunities with fellow pods on overlapping technical frameworks, APIs, integrations and tools.
  • Over-communicate plans, progress and goals to all partners to keep all parties aligned and ensure the viability, usability and feasibility of your team's solutions.
  • Exercise technical research, qualitative and quantitative customer insights, and instincts to prioritize the most impactful opportunities to maximize the outcomes of your team.
  • Preserve the integrity of the technical vision by maintaining development focus on the most meaningful technical priorities, while remaining agile and responsive to new information.
  • Mentor and support your product peers with your technical knowledge and experience.
The Tools You'll Use | Our Stack: (if applicable)

You'll work with a modern technology stack that includes React (with Redux) on the frontend, using both container and server-less deployments. We use Atlassian tools (JIRA, BitBucket, BitBucket Pipelines) for source code management and deployments and AWS for our infrastructure. Additional tactical PM tools include:

  • Project tracking/management - Jira & Asana
  • Quantitative analysis - Looker, Heap & Snowflake
  • Qualitative research - UserTesting.com
  • Workshops & brainstorming - Miro
  • UX collaboration - Figma
  • 3P in-app messaging - Appcues & Hubspot
The Experiences That Will Help You Succeed:
  • 5+ years of product management experience identifying technical opportunities balanced with customer needs, prioritizing requests, developing technical roadmaps, defining requirements, and releasing successful software solutions in a B2C and/or B2B2C capacity
  • Experience being accountable for the P&L of a product line and managing the trade-offs necessary to balance tactical pressures to both meet short-term financial goals while guiding long-term strategic growth
  • Experience making grounded decisions and difficult trade-offs, thoughtfully managing limited resources and team/partner expectations to maximize your team outcomes
  • Experience evaluating technical options to scale platforms to the next level, choosing the most strategic path forward, and breaking large projects into smaller, releasable chunks
The Competencies You'll Need:
  • Align our existing team with your vision, obtain support from fellow product teams and stakeholders, and lead the charge with evolving our technical infrastructure.
  • Customer-centric mindset and empathy are necessary to listen actively to a customer's product needs, ask clarifying questions, and understand use cases
  • Technical knowledge and experience for asking the right questions and evaluating architectural and technical options
  • Empathy and listening skills, able to adapt to different environments and personalities
  • Have developed a process and methods to ruthlessly translate high-level strategy into clear, tactical action items (with and without the help of your team)
  • Experience and comfort managing a large backlog of product requests, defects and strategic projects ideally using Jira or a similar tool

How to Apply

Please submit your resume through our careers website or the included Greenhouse application.

CrowdStreet Benefits:

We offer comprehensive health care including dental, vision, life and disability insurance, flexible PTO, family leave, a 401K, a monthly stipend to support remote work, and regular in-person gatherings, and culture created through shared core values.

About CrowdStreet:

CrowdStreet is the leading online commercial real estate investing marketplace. Our customer, the individual investor, joins the CrowdStreet community to learn about and invest directly in institutional-quality private real estate deals. Our mission is to provide the best online real estate investing experience and make it easy for individual investors to diversify their portfolios.

At CrowdStreet, inclusion, equity, and diversity are essential to achieving our goals. Our differences in age, race, gender, nationality, sexual orientation, physical ability, thinking style and background bring a breadth of knowledge that makes us collectively smarter and better able to compete. We are committed to recruiting, developing, and advancing a diverse staff and engaging in the hard work that makes that possible.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • ReactLibraries
    • TensorFlowFrameworks
    • PyTorchFrameworks
    • SageMakerFrameworks
    • JerseyFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases

An Insider's view of CrowdStreet

How would you describe the company’s work-life balance?

We have a flex work schedule, monthly remote stipend, FTO, and a Work Where you Work Best or W3B™ Policy to support the work-life blend our folks are experiencing. It is a core value of mine that we do our best to support folks as we go through these unprecedented times and in the midst of all of it, we are trying to get some work done from home.

Micah

Sr. Manager, Software Engineering

What projects are you most excited about?

I am very excited to lay the groundwork for a robust education center. My background is EdTech, so it's nice to apply my skills to a new industry. I feel a lot of creative freedom to try different things and grow as a content creator and manager. Plus, it's fun to see what resonates most with investors.

Becky

Investor Relations Content & Knowledge Management

What does career growth look like on your team?

We have an extensive ladder for UX Designers to grow in the path they choose, whether in the design itself, research, or ancillary areas, such as information architecture, accessibility, or the complexities of identifying business requirements.

Jon

Sr. Manager of UX

How do you make yourself accessible to the rest of the team?

My team is fully remote so I need to be intentional about that and have weekly 1:1 meetings to check-in. I also ensure they know that I expect some items may not be able to wait for those sessions and that they can ping or call me as needed.

Rachel

Senior Manager of Marketplace Production

How has your career grown since starting at the company?

I've had the humbling privilege to step into a managerial role with the full encouragement and support of my product and technology colleagues, inspiring me to be the best leader I can be every day. The mentorship and advice I've received from CrowdStreet's Exec team have also been remarkable. They are genuinely happy to see you succeed.

Stephen

Manager of Product Management

What are CrowdStreet Perks + Benefits

CrowdStreet Benefits Overview

BE HEALTHY, BE HAPPY
We support the health of our employees and families through our Medical, Dental, and Vision plans which include HSA and FSA options.

TAKE A BREAK
We offer a Flexible Time Off policy to encourage you to take a break when needed. Our policy also provides time off for you to volunteer and parental leave to support your growing family.

W3B | WORK WHERE YOU WORK BEST
We know that great work can happen anywhere which is why we offer a hybrid work model. Work from home, anywhere in the continental U.S., from one of our offices (Austin, TX or Portland, OR) or some combination of the two.

CROWDSTREET EQUITY
We provide stock option grants for all of our new employees to keep you connected to the ongoing success of our company.

HOW YOU WORK
We provide all of our employees with a monthly stipend to use for your home office needs or support how you choose to commute to the office. Need something else to do your job? Our People Ops team can help!

BUILD YOUR CAREER
We supply a monthly stipend for your continuous learning and development. Is there a course you’ve always wanted to take? A certification you’ve wanted to achieve? A conference you’ve wanted to attend? Work with your manager to tee it up!

Culture
Volunteer in local community
You'll receive 16 hours a year in paid volunteer time off to invest in community work in projects and with organizations that resonate with you.
Partners with Nonprofits
We come together to support nonprofits that drive positive impact in the communities where we work.
Friends outside of work
Intracompany committees
Our ERGs support the core values or our organization and provide opportunities for us to always improve our culture, our teams, and our company.
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Each employee receives a monthly stipend of $150 per month to support their home office, pay for a co-work space, or cover commuting costs.
Company Outings
Pet Friendly
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Continuing Education stipend
Online course subscriptions available

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