Sr. Product Manager

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Who we are

HopSkipDrive’s mission is to create opportunity for all through mobility.
Our safe, innovative youth transportation solution is used by schools, government agencies and busy
families to get kids where they need to go.

We’re a company with heart

Our partnerships with agencies, nonprofits and schools ensure educational access for some of our most
vulnerable populations, including youth in foster care, youth experiencing homelessness, and youth with
special needs.
We understand that transportation can mean the difference between struggle and success, and our
solution helps kids reach their full potential by arranging safe, dependable transportation.

We’re an awesome place to work

Our company culture has been well-recognized — HopSkipDrive has been named to Best Places to Work
lists from Built in LA, Comparably, Inc. and the Los Angeles Business Journal. Comparably also named
us to the Best Company for Professional Development, Best CEO and Best CEOs for Women lists.

We’re growing rapidly

Founded by three moms as a technology solution to their own transportation challenges, we’ve grown
from serving the L.A. market to serving eight states and 15 markets across the country. We continue to
expand at a rapid pace, making the Inc. 5000 and Deloitte Fast-Growing Technology lists.
Backed by top-tier venture capital firms, HopSkipDrive has raised $45M in funding to date and shares
investors with well-known brands like Airbnb, Pinterest and Ring.

Who you are

You are looking for a challenging and rewarding experience. You are inspired by our vision and the
opportunity to define a new category in an incredibly fast-growing market. You are excited to learn, grow
and collaborate so we can achieve our mission of creating opportunity for all through mobility.

At HopSkipDrive, we know that challenges require different approaches, unique perspectives and new
ways of thinking. We are building a team of creative problem-solvers from many different backgrounds.

As Senior Product Manager you will lead key projects and initiatives to drive the company’s strategy
across all product offerings. You will over time become product owner for one of the core HopSkipDrive products and will be the driving force behind developing and executing a roadmap for this product. You
will help define how the success of your product is measured, and analyze the impact of the features you
deliver to make sure they achieve their promise.

You will be the voice of your product’s customers and seek to continually improve your product while
partnering with internal stakeholders across sales, marketing and operations to ensure that business
needs are met.

This is an end-to-end product management position that will require the ability to translate ideas,
customer feedback, and data into a prioritized roadmap, and then work with designers and engineers to
execute it.

We are headquartered in Los Angeles, but we’re looking for talented PMs across all the states in which we do business: CA, CO, DC, FL, IL, KS, MD, MO, NC, NY, OR, TX, VA, WA. This position will report to the Director of Product Management.

What we’re looking for

● Lead key strategic initiatives and projects across all HopSkipDrive products.
● Work to become the product owner and subject matter expert of one of HopSkipDrive’s products.
● Own feedback and requirements gathering from customers and internal stakeholders.
● Develop and maintain a prioritized roadmap to deliver high-value features and improvements.
● Collaborate with Product and Engineering leadership to prioritize the roadmap and organize into a
backlog.
● Work with designers to turn your features into compelling UX.
● Write detailed user stories, acceptance criteria to provide a clear spec to engineering.
● Be a team player with the engineers to help them build, test and deliver a high-quality product.
● Coordinate with marketing and internal teams to successfully launch features.
● 4+ years experience in a product management role working with customer-facing applications,
both mobile and web required
● Strong technical acumen and ability to collaborate with engineers
● Ability to thrive in a dynamic environment and manage multiple competing priorities
● Proven ability to deliver on commitments and timelines and ship product
● 4-year degree from a university
● Experience with two-sided marketplace preferred
● Experience with UX design and wireframing a plus
● Experience with web or mobile development a plus

What you will get

We want you to be an owner in our company and share in executing our vision, so every full-time
employee has equity. In addition, we offer competitive market compensation, BYOD technology
reimbursement, unlimited vacation, FSA, medical, dental and vision, 401(k), and an opportunity to work
for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside
potential. HopSkipDrive is also proud to operate as a drug-free workplace.

Equal Opportunity Employer

HopSkipDrive is proud to be an equal opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color, religion, gender, gender identity or expression,
sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected class.

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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • Ember.jsFrameworks
    • Ruby on RailsFrameworks
    • MemcachedDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SalesforceCRM

An Insider's view of HopSkipDrive

What’s the vibe like in the office?

HopSkipDrive has the best office vibe I’ve experienced, and that’s all thanks to my coworkers. My favorite moments of the day are the small, unexpected conversations I get to have– in the kitchen grabbing coffee, in the elevator, or passing in the hall. I look forward to coming into work because of them. Well, them and our many good office dogs

Emily Durrett

Office Administrator

What are some things you learned at the company?

I learned to identify my strengths and interests in a work environment. Rather than chasing promotions, I learned to look for the work I I’d like to do. Startups make this easier because there are so many opportunities to move, change, and grow.

Mira Hayashi

CX Training Manager

How do your team's ideas influence the company's direction?

We make it a priority at HopSkipDrive to foster a trusting and collaborative culture which improves and enhances our ideas and strategies on a daily basis. This has allowed us to successfully bring to market a service that challenges the status quo as it relates to connecting access to transportation with educational outcomes.

Toby McGraw

SVP of Sales

How does the company support your career growth?

I look forward to going in to work, a work environment that pushes me to improve, that gives me the support and structure to grow into a better thinker, braver woman, all the while still letting me be the quirky clown that I am.

Leora Juster

Software Engineer

What are HopSkipDrive Perks + Benefits

HopSkipDrive Benefits Overview

We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity in the company. We offer competitive market comp, onsite state of the art gym membership, BYOD technology reimbursement, unlimited vacation, FSA, medical, dental and vision, 401(k), weekly catered lunches, and an opportunity to work for a uniquely positioned, VC-backed company in a space with significant upside potential.

Culture
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Our remote work program includes full-time remote for specific positions, and the ability to work remotely on occasion for all positions.
Diversity
Highly diverse management team
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Team workouts
HopSkipDrive employees work out together at the free onsite gym.
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Company sponsored family events
HopSkipDrive hosts our annual summer party with the Company and their families.
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
HopSkipDrive offers a reimbursement program for using public transportation to get to work; in addition to a pre-tax commuter benefits for all employees.
Free snacks and drinks
Company-sponsored happy hours
Happy hours are hosted at all the amazing nearby downtown LA spots.
Onsite office parking
Pet friendly
HopSkipDrive's pet policy is dog friendly.
Onsite gym
Professional Development Benefits
Job training & conferences
HopSkipDrive offers employees professional development opportunities like annual individual budget for training, The ability to attend job related conferences and seminars.
Tuition reimbursement
Lunch and learns
HopSkipDrive hosts weekly lunch and learns.
Promote from within

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