Overview

Frontdoor is a company that's obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands: American Home Shield, HSA, Landmark and OneGuard, as well as ProConnect, an on-demand membership service for home repairs and maintenance, and Streem, a technology company that enables businesses to serve customers through an enhanced augmented reality, computer vision and machine learning platform. Frontdoor serves 2.2 million customers across the U.S. through a network of approximately 17,000 pre-qualified contractor firms that employ an estimated 60,000 technicians. The company's customizable home service plans help customers protect and maintain their homes from costly and unexpected breakdowns of essential home systems and appliances. With 50 years of home services experience, the company responds to over four million service requests annually. For details, visit frontdoorhome.com.

A successful candidate, will have a deep background in both Product Management and ERP so they may keenly identify dependencies and risks, resolve blockers, developing business cases, application maintenance and support and application integrations. A self-starter, you embody a growth mindset and can collaborate effectively across the entire organization.

In-depth knowledge of JDE Accounts Payable, Accounts Receivable, General Ledger, and Service Management. A good understanding of the financial data flows from Sales Order Processing, Contract Servicing and Purchasing is essential along with the ability to resolve processing errors from those applications that impact General Ledger. Timely support during period closings of month end, quarter end, and year end to ensure that financial closing deadlines can be met.

Responsibilities

• This position is needed to be a key member of the Financial Systems Enablement team focusing on all Financial applications
• This role will collaborate with departments, cross functional business units and the Financial enablement team to understand organizational process and workflow needs, and deliver solutions to fulfill those needs
• You will drive the strategy and roadmaps for the implementation of major project initiatives, metrics, reporting, automation across various internal business units including finance, Accounting, Procurement, Legal, HR and IT devops teams etc
• Define the long-term strategy & automation for ERP systems
• Own and execute the roadmap for your products-communicate both the business value and the technical rationale behind your product decisions
• Participate in Agile/Scrum teams-assist team in planning and execution of sprints, epic and story backlog refinement, and related operating mechanisms
• You will work closely with a team of Developers & Quality Engineers
• Partner with Finance leadership, Accounting, Procurement leaders, and other PMs to ensure they have the right information to engage with the central team and ensure happy customers
• Proactively identify and clearly communicate messages and updates regarding blockers, dependencies, risks, and current status to all stakeholders
• Maintain Laser focus on MVPs, iterative product development, and releasing immediate/tangible value to stakeholders and adjust frequently
• Manage project plans & prioritization for on-time development and release-ensure the team is working on prioritized projects in the right time with balance of KTLO activities and projects
• Identify opportunities for operational improvements across Finance & Accounting business applications and drive solution definition
• Identify necessary reports, metrics, and analysis to measure the effectiveness and validate the success of completed projects

Qualifications

Applicants need not have skills that match a job description exactly. Frontdoor values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career hasn't followed a traditional path, don't let that stop you. We are always looking for people who will bring something new to the table!

• 7-10 years experience as a Product Manager focusing on driving end-end ERP implementation (Oracle/JD Edwards, SAP, Workday) in a fast-paced company
• 5+ years experience in leading the delivery of complex 3rd party software implementation projects, cross functional initiatives and programs across financial disciplines in an Agile environment
• Possess strong business acumen with Accounting background, ability to recommend and execute process improvements based Accounting principles
• Possess strong technical acumen - you communicate effectively with developers and analysts
• Strong preference for someone with prior experience in Accounting, finance, software product management and systems integrations
• An expert ability to cultivate strong working relationships with business partners to understand business processes, process flows, business needs and analyze pain points, and identify viable solutions

Other/State Specific

Additional Frontdoor Total Rewards Information: We are passionate about empowering our people, and are creating an environment where associates are engaged and excited to be part of taking the hassle out of home ownership. Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan. The incoming salary for this role is $150,000 for the minimum level of experience outlined in the requirements for this role; however, the salary we ultimately offer will typically increase commensurate with experience.

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Job Locations US

ID 2022-2815

Category Information Technology

Type Full Time

Company AHS American Home Shield Corp