Senior Product Manager, Consumer Fintech, Payments & Taxes
Gopuff is seeking a Senior Product Manager work on our consumer shopping fintech product offerings. The shopping experience is a critical aspect of Gopuff's customer interaction and overall business, and this is a significant opportunity to establish innovation around the way consumers shop and pay with Gopuff. The Senior Product Manager will work on strategy, design and execution of all areas of fintech, including global payments and taxes.
In this role, the SPM will collaborate with engineering, design and other product areas on the delivery of the consumer fintech product roadmap and then ensure the delivery of the user experiences that drive significant growth in customer adoption, usage, and engagement. This is a special opportunity for an experienced product manager who wants to impact the go-to platform for consumers' everyday needs.
We have hubs in Philadelphia, Seattle, San Francisco, NYC, LA, Austin, Boston, and Chicago, and are location-agnostic for this role.
Key Responsibilities
- Develop a product roadmap that drives meaningful innovation, conversion, and user adoption. Establish and drive the execution of cross-platform (web, mobile) product strategies that enable a cutting edge shopping experience for our customers with a focus on financial technologies.
- Manage our global fintech partnerships with 3P vendors and service providers
- Communicate and collaborate closely with engineering, marketing, business development, sales, legal and other key constituents within the company to ensure that the product offerings address customer requirements and market dynamics.
- Execute against a product roadmap that allows Gopuff to scale while continuing to add and enter new verticals and categories.
- Set aggressive yet realistic and practical goals for the team with clear objectives regarding measurement, results, and accountability of actions.
- Help drive the vision for the shopping product offering.
- Continue to innovate to ensure that Gopuff has the best shopping interface, creating a best in class user experience for our current and future customers.
- Help define and execute the growth strategy for Shopping over the near, mid, and long term future, establishing opportunities for launching into new markets domestically and across the globe.
- Evaluate new technologies and partnerships and make recommendations to pursue in future products.
Preferred Qualifications
- 7+ years of experience in Product Management with a focus on building world class digital consumer products
- 2+ years working in Fintech or Payments and Taxes products and APIs.
- International product launch experience
- Customer-obsessed with a passion for transforming customer needs into an actionable product vision
- Strong user experience/design sensibility, with a record of shipping delightful products
- Excellent organizational skills, analytic capabilities, and attention to detail
- In tune with emerging technology and consumer trends, with a knack for seeing around corners
- Demonstrated ability to create an environment that fosters data-driven experimentation at high velocity
- Has a technically relevant Bachelor's degree or equivalent professional qualification
- Knowledge of the retail, and/or e-commerce ecosystem
- Record of developing customer-centric marketing strategies to drive product adoption
- Experience with using customer research to learn customer needs and product value, with demonstrated ability to influence product roadmap
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Benefits
We want to help our employees stay safe and healthy! We offer comprehensive medical, dental, and vision insurance, optional FSAs and HSA plans, 401k, commuter benefits, supplemental employee, spouse and child life insurance to all eligible employees.
We also offer:
-Gopuff employee discount
-Career growth opportunities
-Internal rewards programs
-Annual performance appraisal and bonus
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes.
And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you're hearing? Then join us on Team Blue.
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.