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Senior Product Manager - Commerce

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Summary

At Disney Streaming, we are experiencing explosive growth, reaching over 100M+ subscribers in only 16 months with the launch of Disney+. As we embark on our continued acceleration across all our streaming services (Disney+, Hulu, ESPN+ and coming soon Star+) we are looking for talent that enjoys working in dynamic and fast paced environments and who can meet opportunities and challenges head on. Collaboration and innovation are key to our success, and as a division within the Walt Disney Company, we have a unique opportunity to bring truly magical experiences to consumers around the world.

We are looking for a senior product manager to deliver the best consumer-facing subscriber experience in the world. As part of the rapidly growing Commerce Product team, you will lead key aspects of our commerce experiences within our Subscription and Billing group by setting vision, goals and objectives, and drive day-to-day management of the utilization of subscription features and data.

What you'll do

  • Establish product strategy and vision for the next generation commerce platform that powers Disney+, ESPN+, Hulu, and Star+ consumer experiences
  • Drive and deliver key valuable features to empower customers while allowing platform to scale and grow
  • Responsible for prioritization of features, while measuring their impact and success
  • Provide domain expertise and leadership for features across various organizations and stakeholders
  • Work cross functionally with members of the product team, legal teams, data & analytics teams, customer service teams, localization teams and more, to identify requirements for new features
  • Collaborate and coordinate with engineering, design, marketing, product leadership, analytics and business insight teams on objectives and business requirements
  • Translate inputs and business needs into detailed product requirements documents and user stories for engineering teams to execute
  • Maintain all necessary JIRA tasks, boards and detailed documentation across teams, as well as all necessary communication to internal stakeholders

What you'll bring

  • You have at least 5 years of product management experience. Subscription product experience preferred.
  • You have experience working with an internationally distributed digital product
  • You have familiarity with the streaming video industry and understand the different value propositions that all the market leaders offer their customers
  • You have experience using JIRA and other product and project management tools
  • You have excellent written and oral communication skills
  • You excel at coordinating multiple projects at a time
  • You're an analytical thinker with strong problem-solving skills
  • You have an ability to make quick decisions to solve complex technical and operational challenges
  • You're familiar with working on projects with distributed teams, making use of technology and process to overcome the challenges of working with remote staff
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Technology we use

  • Engineering
    • C++Languages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • JSFFrameworks
    • MeteorFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks

An Insider's view of The Walt Disney Company

How does the company support your career growth?

Over my 13 years with the company, I’ve had passionate leaders and colleagues with diverse backgrounds who have taught me and given me opportunities to expand into areas I never thought possible. You have the freedom to take career risks and apply your previous experience in ways you may not anticipate.

Chase

Product Management Director

What is your vision for the company?

Disney has always been at the heart of the evolution of the media industry, and technology is an essential part of that. The way that we tell and consume stories in the future is going to be completely different than it is today, and The Walt Disney Company is uniquely positioned to shape and create that future.

Jamie

SVP/Chief Technology Officer, The Walt Disney Studios

What are The Walt Disney Company Perks + Benefits

The Walt Disney Company Benefits Overview

Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more. Together, these rewards make up a comprehensive package that help you live your best life, grow personally and professionally and take advantage of the special extras that only Disney can provide.

Eligibility for certain reward programs will vary based on your job status, work location and/or the terms of any applicable collective bargaining agreement.

Culture
Volunteer in local community
Partners with nonprofits
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days

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