SalesForce/nCino Product Analyst (Miami, FL)

| Miami, FL
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SUMMARY: The SalesForce/nCino Product Analyst is seamless integration and alignment of perspectives from a broad set of stakeholders: Product Owners, Technical Teams, Service Owners and Developers.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.
  • Responsible for the design and build solutions using Salesforce and nCino products, using Configuration and Customizations
  • Partner with Senior Leadership, Technical and Business Stakeholders to ensure project goals and business value are addressed
  • Create and maintain the technical documentation from design and implementation at an application and/or solution level
  • Engage frequently with the development team; facilitate discussions, provide clarification, story acceptance and refinement, testing and validation; contributes to design activities
  • Apply Agile principles to translate unstructured or ambiguous work requests into actionable user stories and work units through problem decomposition and planning
  • Work closely with the Scrum Master and Business Analyst to best manage the product and/or sprint backlog; continuously order and prioritize to ensure that 1-2 sprints/iterations of backlog are always ready
  • Evaluate options and articulate the benefits and risks to a solution's feasibility and functionality for various design decisions
  • Prepare activity and progress reports regarding Salesforce and nCino projects and enhancements
  • Estimate level of effort for stories and/or epics based on business requirements and knowledge of the platform
  • Provide hands-on, expert-level technical assistance to developers and admins
  • Stay current on Salesforce product and technical capabilities resulting from product releases and acquisitions
  • Demonstrate ability to influence customers and product owners through persuasion and influencing
  • Coach and mentor junior technical team members
  • Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
  • Adheres to Bank policies and procedures and completes required training.
  • Identifies and reports suspicious activity.


Bachelor's Degree required


  • Minimum of 5 years of experience using Salesforce
  • Minimum of 2 years of experience using Cino and/or force Financial Services Cloud
  • Experience in the Banking Sector
  • Experience in Salesforce Financial Service Cloud/nCino (Treasury or LoS) preferred
More Information on BankUnited
BankUnited operates in the Fintech industry. The company is located in Miami Lakes, FL. BankUnited was founded in 2009. It has 1635 total employees. It offers perks and benefits such as Health Insurance Benefits, 401(K). To see all 37 open jobs at BankUnited, click here.
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