Product Manager - Global Payouts at Uber

| San Francisco
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About the Role

Uber's vision of igniting opportunities everywhere and for everyone is only realised if customers in our marketplace can seamlessly pay for services on our platform, and we in turn can pay our partners. The Uber Money team is an integral and crucial part of realizing that vision. Our mission is to ensure the experience of paying and being paid is as seamless, personal and ubiquitous as possible. As a PM on the Money - Disbursements team, you'll be responsible for helping shape how Uber Partners get paid worldwide on-time, every time and thus impact the business growth and engagement.

What You'll Do

The Payments disbursement product manager is the domain owner for our Payout (disbursement) network, who drives the efforts around expanding payment methods coverage, real-time disbursements and payments compliance. This PM owns the vision & strategy for our extensive payment disbursement network that spans 69 countries and over 50 currencies. The Disbursement PM also owns the roadmap of improving payments reliability to garner earner trust & operational process automation to gain payout processing efficiency.

This would entail the following:

  • Internalize and deeply understand Uber's mission and strategies, as well as the mission and objectives of your specific team
  • Distill vision and strategy for the team, align all members of cross-functional team
  • Understand the needs of our users, potential users as well as various lines of business to define the vision, strategy, and roadmap for your product area
  • Drive the cross-functional teams to set qualitative objectives and quantitative goals challenging all members to think boldly and creatively and then to funnel that energy into concrete products and execution plans
  • Monitor and measure launched products and feed insights back into the product development process
  • Clearly communicate product plans, benefits, and results, as appropriate, to a spectrum of audiences, including internal partners and leadership teams
  • Understand our data and uncover ways to iterate on effectiveness, usage, and quality
  • Build a plan to grow & scale the existing product through high-velocity experimentation
  • Work closely with engineering, design, data science, and lines of businesses to determine what features to build next

Basic Qualifications

  • 5+ yrs of experience delivering highly successful products - you're extremely proud of what you've accomplished.
  • Stellar design instincts and product taste - own what you build
  • A high bar across the board - from your own contributions to the people you work with to the products you work on
  • Data-driven: you always get the data you need, and you can distill it into an insightful story. Most importantly, you maximise data to drive strategic decisions
  • Technical skills: Ability to inform and evaluate engineering decisions
  • User-focused: You are passionate about always making the user experience positive and unwilling to allow product challenges to impact users negatively
  • A never-ending desire to grow and learn
  • Ability to effectively manage multiple partner needs and effectively prioritise and support multiple teams
  • Great presentation and interpersonal skills

Preferred Skills

  • Experience in Product Management building consumer products
  • Knowledge of payments domain is a plus

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

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An Insider's view of Uber

What’s the vibe like in the office?

When I went into the office for my final interview with Uber, I had the same feeling that I did when I stepped onto my college’s campus for the first time: it just felt like the right fit. The office was high-paced but also relaxed and you could immediately tell that people were friends and genuinely enjoyed being there.

Paige Sammarco

Account Executive, Uber Eats

What kinds of technical challenges do you and your team face?

One of the big challenges today with experimentation is around guaranteeing correctness, especially for small changes to ensure confidence in results. Was that change the cause of new behavior? Did other experiments get in the way? It all comes down to how accurately you can detect small changes within consumer behavior.

Azarias Reda

Head of Uber's Experimentation API team

What makes someone successful on your team?

We encourage employees to “drive your growth” by learning through opportunities on the job. Formal training can’t often give you the scope to build, apply, and practice new skills in the way that learning by doing does. We believe that you can learn whatever you don’t know in an environment that fosters mentorship and feedback.

Becky Karsh

Head of People Development

How do you empower your team to be more creative?

We make sure we don’t ship org structures, but rather aligned products. How can our products complement one another, building upon each other to achieve our primary goals? Whether it’s scheduling, routing, predictive analytics, or operational excellence, we are acting as one, and smartly leveraging our domains and strengths.

Joe Chang

Director of Engineering, Uber Freight

How does your team reward individual success?

I believe recognizing someone’s contributions are a big part of team play. On our weekly meetings, we always start with a shout-out, and it’s amazing how this simple topic stimulates the team to recognize small victories and accredit colleagues for their accomplishments. This brings our team together and fosters a more collaborative environment.

Silvia Penna

Sr Manager, Central Operations

What are Uber Perks + Benefits

Uber Benefits Overview

Doing your best work means being your best self. To help, we offer a wide range of benefits and perks, some that only Uber can, to support your health and wellbeing.

Culture
Volunteer in local community
Our people, process, and technology can help transform cities into safer, more efficient, and more beautiful places. Learn more: https://www.uber.com/community/supporting-cities/
Partners with Nonprofits
Technology, when it's done right—and combined with good partnerships—has the potential to contribute to a better world for all. Learn more: https://www.uber.com/us/en/community/
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Health Insurance Benefits
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Professional Development Benefits
Diversity Program
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