At Big Health, our mission is to help millions back to good mental health. Our digital therapeutics - Daylight™ for worry and anxiety and Sleepio™ for poor sleep - are fully automated cognitive and behavioral programs that are as scalable and clinically validated as drugs. Our software combines the intimacy of the human voice, engaging animation, and clinically rigorous techniques to help people overcome their mental health challenges. 

As a Product Manager, you will own a portfolio of projects aimed at dramatically increasing the number of people enrolled in our digital therapeutics, ultimately bringing more people back to good mental health. You’ll work with a truly cross-functional team across Engineering, Product Marketing, Design, and Clinical and have a hand in shaping the future of scaling client launches. 

Big Health is a remote-first company - we are headquartered in San Francisco and have a distributed team across the US and the UK. This role can be based anywhere in the US. Join us!

To learn more about working at Big Health, please go to Built In and Glassdoor.

What you'll do:

• Be a key contributor to our team strategy and roadmap, focused Billing & Eligibility
• Collaborate with key partners to scale billing & eligibility systems including improvement of stability, accuracy and latency
• Spearhead work with Engineering and ProdOps to build self-serve user experiences and tools that to scale eligibility, billing, and client launches
• Develop a deep understanding and gather the needs and challenges facing the diverse set of individuals responsible for client launches, eligibility, and billing at Big Health 
• Define methods to launch new clients, integrations, and pilot programs at scale in order to unlock access and coverage for all enrollment channels 
• Utilize your technical chops to assess technical tradeoffs, prioritize features, and drive execution

What you bring:

• 2+ years of product management experience
• Technical depth and breadth to support technical tradeoff decisions
• Experience managing internal stakeholders as customers 
• Experience managing backend focused and integration projects 
• Deep empathy for our end-users that translates into a clear, distilled understanding on how our products can best serve user needs.
• Equipped with the creative zeal and novel problem solving needed to be a pioneer in digital therapeutics
• Communication chameleon, with the ability to seamlessly move between discussions with Engineering, Clinical, Design, and Commercial stakeholders. 
• Ability to ruthlessly prioritize and gracefully manage an influx of requests, creating clear goals for the team.
• Past experience working with external partners and internal systems is a plus 
• Managing the product backlog for a technical team of at least 3 engineers

Life at Big Health:

• Be part of a team that includes clinical psychologists, software engineers, business leaders and even a former professional magician [shh… it’s a secret]. 
• Surround yourself with the smartest, most enthusiastic and dedicated people you’ll ever meet, but who listen well, learn from their mistakes and when things go wrong, generously pull together to help each other out 
• Check out our values - they’re a living, breathing part of our culture
• Enjoy benefits including a generous vacation policy, professional development fund, flexible working locations and more. 
• Competitive salary packages including stock options.

Because we are on a mission to bring millions back to good mental health, we believe it’s essential to reflect the diversity of those we intend to serve. We’re an equal opportunity employer dedicated to building a culturally and experientially diverse team that leads with empathy and respect.

Additionally, we will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Big Health participates in E-Verify and will provide the federal government with Form I-9 information from all new employees to confirm that they are authorized to work in the U.S. Big Health does not use E-Verify to pre-screen applicants.