Product Architect Consultant

| Hybrid
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Job Summary
The Product Architects are the key drivers behind the success of the delivery of new and enhanced product offerings to the insurance market. Candidates will be in partnership with the Underwriting and Product Development teams, just to name a few, and will have the ability to get in on the ground floor in learning forms templating within the Documaker and Smart Communications applications. We are seeking an experienced and enthusiastic individual who is a team player and will be r esponsible for supporting the delivery of new and enhanced product offerings to the insurance market by designing and implementing the key hierarchical models that support the configuration of each product. Candidates will create and maintain product definitions in a centralized repository, including the creation of project and coverage objects, design, and customized product specification documentation.
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:

  1. Acts as lead for major product initiatives including establishing project plans, resource allocation, identification and management of inter-department dependencies.
  2. Impact analyses of planned vendor upgrades and/or new technology initiatives to existing business practices, workflows and technology platforms.
  3. Performs maintenance of product configurations into centralized repository, including table updates, product publishing and creation of product specification documentation.
  4. Designs, develops, tests and deploys specific rate, rule, and form changes using Guidewire's Product Configuration suite, Documaker, and Smart Communications' form production applications in order to support speed and quality to market objectives.
  5. Prepares, tests and deploys forms for Specialty products to Guidewire and other policy administration systems.
  6. Provides support to product development during major product initiatives, including retrieval of existing forms, usage analysis and extraction of statistical data from policy administration and reporting systems.
  7. Executes and/or distributes weekly, monthly and quarterly production reports for management review.
  8. Provides customer support including training needs for product management tools.
  9. Documents, distributes and maintains underwriting services processes and controls.
  10. May perform additional duties as assigned.


Reporting Relationship
Manager or above
Skills, Knowledge & Abilities

  1. Comprehensive understanding of business, IT and insurance industry functions as they pertain to the Product Management cycle, including Product Development, Underwriting, Claim, Legal, Regulatory, IT/Operations, Marketing, and Finance.
  2. Strong technical skills including the understanding of systems development methodologies, tools, and rating hardware/software platforms.
  3. Solid Microsoft Office skills, including Word, Excel, Adobe and other related software systems. Experience with Guidewire, Documaker, Smart Communications, SQL Server Management Studio and Insbridge a plus.
  4. Strong analytical and problem solving skills.
  5. Ability to work independently as well as in a team environment.


Education & Experience

  1. Bachelor's Degree in a related discipline or equivalent.
  2. Typically a minimum of four years related work experience.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • AccessDatabases
    • DB2Databases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • SalesforceCRM
    • SendGridEmail
    • MarketoLead Gen

An Insider's view of CNA

How would you describe the company’s work-life balance?

Work-life balance has always been a priority for me. It always will be. CNA’s hybrid working model allows me to not only maximize collaboration with my peers but also take advantage of increased flexibility by combining remote and in-office work. I’m empowered to take control of my schedule based on what works best for me and my team.

Alison Massey

Agile Scrum Master Consultant

How do you collaborate with other teams in the company?

On the Security Advisory team, collaboration is key to what we do. We sit at a unique intersection of security goals and business objectives. By working across nearly every IT team at CNA, we balance the need for maintaining secure initiatives and keeping projects on track. It’s our job to find the best, secure path to ‘Yes’ for business requests.

Zach Jones

Director, Security Advisory

How has your career grown since starting at the company?

I joined CNA as a contractor and became a full-time employee after an eight-year contractor journey. I’m passionate about solving technical challenges and CNA allows me to foster that passion. Every day, I learn about emerging technologies. I’m empowered to develop, grow, and create a career that works for me and my lifestyle.

SenthilKumar Asokan

Applications Engineer Senior Specialist

How do your team's ideas influence the company's direction?

Enterprise Architecture creates foundations for IT expectations across CNA. I’m on a team that builds reusable IT assets, communicates best practices, and decides standards for tooling, and more. I influence CNA outside of my role, too, specifically through CNA’s Employee Resource Groups. I’m empowered to influence both IT and our culture of inclus

Lisa Smith

Architecture Senior Specialist

What does career growth look like on your team?

Career growth can take on many different forms at CNA, and that’s because there are always opportunities to acquire transferrable skills. On my team specifically, we’re encouraged to identify and work toward development opportunities that matter to us. We’re empowered to make a difference while advancing our careers.

Josie Lee

Director, HR Business Partner

What are CNA Perks + Benefits

CNA Benefits Overview

One of the many advantages of working at CNA is the benefits program we offer you and your eligible dependents,
beginning on the first day of your employment. The program features a variety of plans that provide health care
benefits, well-being, disability and survivor protection, and 401(k) savings, among others. Below are highlights
of the offerings.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Some meals provided
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Online course subscriptions available
Paid industry certifications

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