Lemonaid Health is a primary care online doctor office committed to breaking down barriers that limit people from getting quality healthcare and empowering them to live happier lives. We’re backed by large strategic and healthcare investors like OTV and Health Velocity Capital.

We are an entrepreneurial, collaborative team of over 100 people who live each day by our 7 Guiding Principles. Interested in transforming healthcare? Apply today and join our growing team of Lemons!

This position is located in San Francisco and reports to the Chief Technology Officer.

What you'll do:

• Design, build and monitor self-service dashboards across user lifecycle (acquisition, engagement and retention) using both analytical and visualization techniques to influence product and business decisions
• Own the development and testing of pricing models by leveraging internal data (product, sales, and billing) and market research to optimize product adoption and monetization for new and existing Lemonaid services
• Refine ambiguous questions and generate new hypotheses through a deep understanding of our data, patients, and overarching business goals
• Partner with product and engineering on instrumentation of new features, products and tests
• Monitor and report on product KPIs to measure the success of our services and features against business goals and industry trends

What you'll bring:

• 3+ years’ experience in a product analyst role, preferably in the DTC space
• Ability to synthesize complex data into actionable goals
• Exceptional analytical skills and the ability to juggle many tasks without losing sight of the highest priority items
• Proficiency in SQL and experience analyzing A/B test results to make product recommendations
• Experience building dashboards or reports with data visualization tools (e.g. Knowi, Tableau, Looker)
• Expert in pricing strategies, market and competitive research
• Detail oriented, a self-starter and a great communicator
• Excited to thrive in a startup ecosystem
• Ability to work cross-functionally with a diverse set of stakeholders

Nice to haves:

• Experience at a start-up or fast growing company
• Experience with R, Python, or basic statistical concepts a plus

Why we think you’ll be excited about us: 

The Lemonaid Health team is super friendly, and we enjoy working together on common goals. We have a culture that values truth seekers and speakers, where respect for one another is fundamental. We follow a set of guiding principles in everything we do:

1 - Aim for “wow” in everything we do, celebrate wow.

2 - Be driven by our mission to increase access to healthcare.

3 - Lead in innovation - act first.

4 - Communicate clearly using the correct communication medium.

5 - Set a high bar for us and each other - provide and take feedback.

6 - Be proactive - never say “that’s just how we always do it”.

7 - Champion equality - proactively be anti-discriminatory.

Lemonaid Health is committed to providing equal employment opportunities and bases all hiring decisions upon business needs, job requirements and individual qualifications without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status.