Company Description
NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.
Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.
Job Description
The Product Operations team is looking for a Product Analyst. The Product Operations mission is to optimize the intersection of Product, Engineering and Business Solutions as the organization continues to scale. Product Ops is the operational partner to Enterprise Product facilitating cross-team collaboration, analyzing quantitative and qualitative product data, driving experimentation, creating standards and best practices, accelerating feedback loops, and informing product strategy based on data-driven insights. This team is part of Technical Operations which has a long-range goal to provide our businesses with a centralized, lean, end-to-end supply chain that will simplify content acquisition to distribution. The organization currently supports hundreds of internal and external products and services. We are looking for this Product Analyst to step into that ecosystem and pursue our vision of scalability, reusability, and unified architecture using data-driven insights.
See below for a closer look at responsibilities of this Product Analyst:

• Monitor trends across our products and services to identify areas of improvement and accomplishment
• Analyze and transform various datasets to provide data-informed solutions to our partners
• Track unique features deployed in destination products to understand Feature ROI
• Lead user onboarding and training efforts for all products owned by the Product Ops team
• Contribute directly to the company's success by setting and measuring KPIs (Key Performance Indicator) across the entire Enterprise Product Organization
• Build and own automated reporting templates such as KPI health, Product Roadmaps, and Project Reliability and train our partners to adopt a streamlined approach
• Run experiments across products, process, and reporting mechanisms to test hypotheses and impact change
• Document user journeys and data flows spanning across financial, content, scheduling, rights, fulfillment, and marketing systems
• Study systems to understand their capabilities and create guides and documentation to educate cross-functional groups
• Use data to tell stories by preparing engaging presentations to effectively communicate across all levels
• Champion the Process as our product

Qualifications

• 1 + year of experience supporting technology teams in the delivery of business-critical systems and solutions
• 1+ years of experience working with Engineering, Architecture, or Product teams
• Ability to communicate with transparency to both technical and non-technical individuals
• Strong interpersonal skills with great self-awareness
• Outstanding analytical and critical thinking skills
• Willing to learn continuously with an open mind

Preferred Qualifications:

• Bachelor's degree in technology, engineering, computer science, mathematics, or communication fields and 1-3 years of equivalent professional experience
• Experience in a Product Management environment
• Passion for technology, innovation, and operations
• Desire to work in media and transform the future of our business
• Eager to use data to create transparency and tell meaningful stories to and for the business
• History with diagram software such as Lucidchart, Figma, Mural
• Understanding of data analytics tools such as Google Analytics, PowerBI, and Pendo

Remote Workers: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee's residence.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $70,000 - $95,000
Additional Information
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.