New Product Introduction Technician

| Peninsula
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About Zipline
Do you want to change the world? Zipline uses drones to deliver critical and lifesaving medicine to thousands of hospitals serving millions of people in multiple countries. Our mission is to provide every human on Earth with instant access to vital medical supplies. Join Zipline and help us make this a reality for billions of people.
About You and The Role  

Zipline’s New Product Introduction (NPI) team is hiring a Technician who will be responsible for prototype builds of new systems, as well as troubleshooting and maintaining this hardware throughout testing. The technician is expected to execute builds with few written instructions. You must also be comfortable working with schematics, creating process instructions from verbal directions, and working closely with Design Engineering personnel to validate their own work. You will be expected to check the quality of previous operations and meet schedules set by the NPI Supervisor. The ideal candidate for this role is someone with extensive problem solving experience, and a solid understanding of how to work safely with electromechanical systems.

The position will be located between our Headquarters in South San Francisco and our R&D facility in Half Moon Bay, California.

What You'll Do  
  • Support early prototyping and testing activities by building and maintaining hardware.
  • Maintain NPI line(s) in a neat and orderly fashion.
  • Perform complex and precise electro-mechanical assembly work and be able to work independently once a task is assigned.
  • Make connections with other employees, learn how teams interact, and work fluidly with the NPI and Engineering teams.
  • Provide design and assembly feedback to Engineering, as well as work closely with them to troubleshoot issues that come up during builds.
  • Own the success of specific Zipline product development efforts.
  • Meet aggressive deadlines, and provide support as needed during testing.
  • Handle a variety of operations, including troubleshooting and rework requiring a sufficient understanding of the functional operation of the items assembled as well as the finished product.
  • Work from complex and detailed schematics, drawings, and/or verbal and written instructions and specialized fixtures/test equipment.
  • Have a quick and flexible approach to problem solving, task juggling, and collaboration.
  • Update production records / test results, record process improvements and manufacturability suggestions.
  • Communicate build results, ideas, and problems to supervisor and Design Engineers.
  • Identify discrepant materials/components verbally and in writing to the NPI Supervisor.
  • Escalate build issues through the proper channels and drive to resolution.
  • Coach and effectively lead new technicians on builds when multiple technicians are required to complete projects.
  • Be comfortable working on multiple projects simultaneously.
  • Be comfortable with working long hours when required to achieve deadlines.
What You'll Bring 
  • High School diploma or equivalent. AS degree preferred.
  • Minimum of 4 years’ experience in assembly or manufacturing of electro-mechanical components.
  • Basic understanding of electrical, pneumatic, and mechanical systems.
  • Effective verbal and written communication skills.
  • Direct experience with reading and understanding manufacturing instructions and mechanical drawings with basic understanding of electrical systems.
  • High level of craftsmanship and attention to detail married with the ability to work quickly.
  • Quality focused with the ability to manage your time across multiple competing tasks and priorities.Able to lift 30-50 pounds on a daily basis and to maintain a safe working environment.
  • The ideal candidate has deep knowledge and experience with at least 1 of the following:
    • CAD
    • Machining
    • Electronics Prototyping
    • Composites
    • IPC Certification
  • You must be eligible to work in the US
What Else You Need to Know   
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.
 
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
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What are Zipline Perks + Benefits

Culture
Volunteer in local community
We pretty regularly participate in and host school and community events for STEM and technology. Our teams in Rwanda participate in Umuganda (community volunteering) every month.
Partners with Nonprofits
We work with groups like Black Girls Code, Drone Legends, and Women & Drones to inspire young kids and get their wheels turning about robots from a young age.
Friends outside of work
Eat lunch together
Intracompany committees
We're a pretty quirky bunch, and it's not rare to find our team doing things like having a mechanical boat race on the bay, DJing at our holidays parties, & going to comedy events together.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
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Health Insurance Benefits
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Zipline has a compensation philosophy centered around both cash & equity.
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
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Online course subscriptions available
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