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Bank of America
Charlotte, NC

Network Services Product Manager (Charlotte, NC)

| Charlotte, NC
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Job Description:
The Cyber Security, Cloud and Data Center Network Services product management team is responsible for hardware and software products utilized in these three key concentrations. Product Managers are aligned to one or more products in the portfolio. The Cyber Security portfolio includes technology such as firewall, remote access, proxy, content inspection, application delivery controllers, DDoS, Intrusion Detection, packet brokers and network monitoring tools. The Data Center portfolio includes the routing and switching products deployed in data centers. The Cloud portfolio includes public and private cloud products delivering Cyber security or Data Center functions via virtualized infrastructure such as NSX-T.
Overview of the Role
Network Services Product Managers have four areas of responsibility. Customer engagement, Market Intelligence, Business development and Product Lifecycle Management. Product Manager will partner will customers, service owners, economics, finance and other key stakeholders to ensure products are fit for purpose while managing the related product costs.
Primary Skill
  • Product Management

Secondary Skill
  • Analytical Thinking

Product Manager Core Responsibilities Include:
  • Collect and facilitate customer feedback, requirements and demand forecasts
  • Collect and prioritize feature requests, aligning them to business outcomes, strategy and cost
  • Marketing of product innovation to drive strategic consumption
  • Develop product intelligence including emerging products, market trends, competitor analysis and benchmarks
  • Manage product P&L inclusive of product run rates (operating costs) and strategic investments
  • Develop business cases in support of product investments, customers initiatives and strategic changes
  • Lead commercial events (RFP/RFI) evaluating new technology, use cases or purchase agreements
  • Develop and maintain healthy vendor relationships including contract execution and optimization
  • Product rationalization to ensure the optimal portfolio of available products
  • New product introduction, following a formal governance process to ensure availably and operational stability
  • Maintain enterprise systems of record of managed products
  • Drive refresh strategies ensuring operational stability and risk of aging technology is appropriately addressed

Must have skills/talents:
  • 5+ years of either; technology product management experience or multiple roles related to in scope products
  • 3+ years financial management (i.e. business case development, P&L oversight or budgeting)
  • 3+ years communication experience (i.e. customer communication, senior leaders or key stakeholders)

Preferred skills/talents:
  • Prior experience with Cyber Security products / vendors Prior experience with Data Center routing and switching products / vendors
  • Prior experience with virtualization, artificial intelligence or machine learning products / vendors

1st shift (United States of America)
Hours Per Week:
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What are Bank of America Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

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