Blucora has a bold aspiration: we are committed to giving all people the tools needed to lead healthy financial lives - tools often reserved for the wealthy.

We now turn to the next leg, developing the technological tools that make our vision of financial health for all a reality. Atypical for the financial services industry, we take a contemporary approach to strategy and product development that is founded in user insights, rapid testing, and a singular focus on driving end-user value.

Since charting new territory daily is part of everyone's job at Blucora, we've attracted team members who thrive on the challenge, encourage each other, and are passionately committed to the goal. If you agree that problem-solving is a team sport, and feel energized by a good debate, deep-dive research, or a fun night out with colleagues, we might be the right firm for you!

Position Summary

TaxAct, a subsidiary of Blucora and sister company to Avantax Wealth Management and Avantax Planning Partners is seeking a Director, Product Management that will serve as a leadership role responsible for driving growth within our consumer tax business. This will include developing strategies and roadmaps for products and services that align with the broader Blucora/TaxAct objectives. This role will work closely with the engineering, tax, data and analytics, marketing, and business development teams to design innovative, data-driven experiences that address our customer needs. This role will consistently engage with the executive management team to share the vision, progress, and continuous insights.

Essential Duties & Responsibilities

Major responsibilities of the position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Collaboratively build a thoughtful customer experience vision that is informed by a deep quantitative and qualitative understanding of our customer's tax and tax-related financial needs, the market, and is aligned with our corporate strategy.
• Conduct customer research and outreach to existing and prospective customers to identify experiences that address their current and future needs.
• Work with product, marketing, data and analytics, and engineering teams to define and agree on a segment-level product strategy that includes a prioritization of product/experience features.
• Develop and recommend product position, packaging, and pricing strategy that aligns with corporate growth strategies.
• Work closely with Finance to ensure financial rigor in decision-making, including the development of business cases in support of strategic product investments.
• Work with data and analytics to ensure all decisions are data-driven.
• Lead the development of product & customer experience requirements.
• Manage the execution of product development & enhancements.
• Articulate product strategy and obtain internal alignment on product vision and roadmap.
• Advocate for the product craft and help instill a test and learn the culture.
• Build strong relationships with internal stakeholders throughout the organization.
• Communicate progress toward OKRs to leadership on a regular basis.
• Manage and build a strong team through coaching and mentoring to drive success.

Education & Experience

• Bachelor's Degree in business, management, accounting, economics, statistics, information science, or similar required, MBA preferred.
• 7+ years financial services industry experience, preferably in FinTech.
• 12+ years of experiencein product management, customer experience management, or similar roles.
• Enjoy being challenged and having a desire to solve complex problems on a daily basis.
• Proven track record serving customers with successful digital products in financial or fin-tech sectors.
• Experience building a vision & strategy informed by deep quantitative and qualitative analysis of customer needs, the market, and other trends.
• Demonstrated ability to prioritize among competing opportunities, balance customer needs with business priorities, and articulate the rationale behind decisions.
• Experience as a data-driven decision-maker collecting, organizing, analyzing, and disseminating data and insights in a succinct manner.
• Experience with the development and execution of tactical plans in an agile environment.
• Detail-oriented with a clear ability to work independently to deliver time-sensitive outcomes.
• Technically fluent and knowledgeable in development and scrum processes.
• Demonstrates excellent verbal and written communication skills.
• Resourceful, team player, high energy, and flexible. Ability to work in a fast-paced environment.

Physical Demand & Work Effort

• Keying/typing, standing, walking.
• Sitting for an extended period.
• Constant mental and/or visual attention; the work is either repetitive or diversified requiring constant alertness in an office environment.
• The job is typically performed under comfortable working conditions; any disagreeable elements are generally absent during the normal performance of the job.
• Compliance with company attendance standards.

Comprehensive Benefits

We offer a competitive salary, outstanding benefits package that includes medical, dental, vision, life insurance, paid vacation and sick days, paid holidays, tuition reimbursement, and 401(k) with company match.

#TaxAct

At Blucora, we believe our work benefits from the diverse perspectives of our employees. As such, Blucora welcomes and celebrates diversity and inclusion and is committed to equal opportunity employment. At Blucora, you can expect a supportive, open, and inclusive atmosphere and a team that values your contributions.

Blucora, Inc. and its subsidiaries, Avantax Wealth Management, Avantax Planning Partners (formerly HK Financial Services), and TaxAct are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, veteran status, and any other status protected under federal or state law. Blucora considers information gathered in the hiring process, including information on this application, confidential, and only shares it on a need-to-know basis or as required by law.

If you need assistance or accommodation due to a disability, you may contact us at [email protected] or by calling 972-870-6000 to speak with a member of the HR Talent Acquisition team.